Knowledgeable and dedicated customer service professional with extensive experience in The Health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Medical Specialist with experience working alongside and in support of doctors. Interviewed patients, interpreted test results, performed therapeutic procedures and maintained health and safety-compliant working environment. Excellent clinical, bedside manner, communication, teamwork and health promotion skills.
Skills
Production work
Machinery
Teamwork/ collaboration
Loading and unloading
Welding
Staff Management
Materials handling
Safety and compliance
Multi-tasking strength
Excellent people skills
Stocking and replenishing
WordPress knowledge
Excellent problem-solving skills
Microsoft PowerPoint, Excel and Word
EMR / EHR
Medical office administration
Using centrifuge
Patient Management
Patient Scheduling
Work History
Production Assembler, 10/2019 - Current Chart Industries – The Woodlands, TX,
Assessed materials, parts and final products for quality, and removed defects
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties
Performed maintenance tasks and adjustments to preserve production efficiency
Scheduled and received food and beverage deliveries, adhering to food cost and budget
Cooked meals according to administrative policies, health code regulations and food service standards
Updated daily logs, checked in deliveries and submitted weekly reports
Maintained high food quality standards by checking delivery contents to verify product quality and quantity
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
Collected payments and observed customers for suspicious behavior
Maintained excellent attendance record, consistently arriving to work on time
Resolved conflicts and negotiated mutually beneficial agreements between parties
Managed over 50 customer calls per day
Marketing Manager, 05/2015 - 06/2017 Anyscale – San Francisco, CA,
Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
Compiled product, market and customer data to forecast accurate sales and profit projections
Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol
Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
Devised and deployed online marketing plans with effective SEO, social media, offline marketing and viral video campaign strategies
Maximized branding initiatives by strengthening program outreach and increasing communication between marketing and public relations
Executed optimal sales strategies to achieve commercial goals for Marietta market
Successfully project managed numerous multi-lingual direct mail and email campaigns simultaneously
Leveraged industry trends and competitive analysis to improve customer relationship building
Captured new customers by optimizing business strategies and launching products to diversify offerings
Grew new business connections by strategically networking with industry experts
Increased Sales by over 500%
Medical Assistant, Marketing Manager, 02/2011 - 04/2014 The Injury Wellness Institute – City, STATE,
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Completed clinical procedures and gathered patient data for interpretation by physician
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Maintained detailed records of test results by entering data and patient information into computer
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Explained procedures to patients to reduce anxieties and increase patient cooperation
Helped incorporate product changes to drive customer engagement and firm profits
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
Obtained client medical history, including medication information, symptoms and allergies
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations
Cooperated with sales representatives during customer interactions, driving sales and partnerships to increase revenue
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
Managed over 50 calls per day
Education
Associate : Medical Assisting, Expected in 11/2010 - Everest College - Marietta, GA, GPA:
High School Diploma: , Expected in 05/2009 - Mceachern High School - Powder Springs, GA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
