Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Objective To obtain a position in a Management position with an expanding company. Strong interest in pursuing professional development opportunities, including specialized training in the organization's growth areas. To seek a position where I can utilize the progressive experience and my professional skills for performing efficiently while delivering excellent customer service. Experienced in Peachtree accounting, purchase orders, process vendor invoices for accounts payable, and reviewing and submitting expense reports for processing. Strategic planning, business skills, ability to prioritize to meet demands and deadlines. Excellent problem solving, and time management skills. Excellent writing skills needed to compose letters, memos, reports and presentations Maintaining records of controlled substance drugs according to Code of Federal Regulations, knowledge of all HIPPA regulations. An analytical understanding of financial management, and the fundamental principles of accounting, economic principles, and the interrelationships underlying the techniques and data through which financial decisions are based. Analyzes inventory from previous year production in order to obtain the proper amount of raw ingredients. Ability to resolve issues in a timely manner, well organized, and motivated to achieve.
  • HR policies and procedures expertise
  • Exceptional communicator
  • Maintains confidentiality
  • Staff training and development

Introduced the first passive Open Enrollment process.

Led the Staffing Planning Committee for two years.

Revamped the orientation process for all new hires, which was implemented company-wide.

Promoted to HR Manager after six months

Developed departmental handbooks that presented criteria on how to navigate various departments. of employment.

02/2011 to Current Production The Kemtah Group | Raleigh, NC,
  • Manufacturing of controlled pharmaceutical products at Cody Laboratories, data entry of FDA controlled batch record.
  • Batch Processing Record record is the main document that shows the quality of the manufacturer complying with all the regulatory guidelines.
  • Follow detailed documentation as stated by Federal Regulations, and follow all FDA regulations per SOP's.
  • Revise and rewrite Standard Operation Procedures to better accommodate manufacturing procedures.
  • Compile documentation for submission of purchase orders, process vendor invoices for accounts payable, and review and submit expense reports for processing.
  • Maintains a GMP production area through effective housekeeping and organization.
  • Daily checks of the production log books to ensure proper documentation.
  • Follow all safety requirements in compliance to OSHSA and knowledge of all HIPPA laws and requirements.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Troubleshooted problems with equipment, devices or products.
04/2008 to 2011 Front Desk Manager Highgate Hotels | Bellevue, WA,
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.
  • Served as public relations representative for the hotel.
  • Monitored the appearance and performance of the front desk staff.
05/2005 to 09/2007 Produce Manager Supervisor Citizens | Baldwin Place, NY,
  • Delivered excellent customer service by greeting and assisting each customer.
  • Completed weekly schedules according to payroll policies.
  • Analyzed marketing information and translated it into strategic plans.
  • Wrote order supply requests to replenish merchandise.
  • Worked closely with the district manager to formulate and build the store brand.
  • Designed displays to make the store experience interactive and engaging.
  • Met and exceeded quarterly sales quotas.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Ran weekly and monthly strategy reports to analyze business trends and make recommendations.
  • Researched current and past business performance using online systems and available reports.
1993 to 11/1995 Human Resource Administrator Dr. Peter Koletar | City, STATE,
  • Administers health and welfare plans including enrollments and terminations. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
  • Conducted new employee orientations to, ensure employees gain an understanding of benefit plans and enrollment provisions.
  • Managed annual open enrollment period during 4th quarter of each year. Arranged for distribution of materials from carriers, assists with, communicating changes to employees and arranged for on-site representation by providers, Conducts employee presentations. Processed changes within deadlines.
  • Processed monthly billings from insurance providers. Reviewed billings for accuracy, codes and advances for payment. and completed reports for management as requested.
  • Ensured employees understanding of benefit programs .
  • Resolves employee complaints related to health and welfare plans. Acted as liaison with various insurance carriers and fostered effective relationships with client representatives. Kept management advised of potential problem areas and recommends/implements solutions as appropriate.
  • Performed recruitment activities, interviews, and evaluated candidates for select positions, Maintained records related to same. Assisted with preparation of annual affirmative action plan. Performed outreach to community sources as needed.
Expected in 2014 Bachelor of Science | Business Administration/ HR Columbia Southern University, Orange Beach , Alabama GPA:

Graduated Summa Cum Laude

Coursework in Human Resource Management

Expected in 2011 Associate of Science | Pharmacy Technology Casper College, Casper , Wyoming GPA:

Graduated Summa Cum Laude

Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law

Expected in 2011 Certificate | Safety OSHA , , GPA:

OSHA Record keeping 300 Log/ Institute for Safety and Health Management

132-Hour OSHA Professional Program This program is recognized by the (ISHM) as an approved certificate program for those applying for certification as an Associate Safety Health Manager (ASHM).

Expected in 2009 Associate of Science | Allied Health Northwest College Powell Wyoming, Powell, Wyoming GPA:

Graduated Cum Laude

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School Attended

  • Columbia Southern University
  • Casper College
  • OSHA
  • Northwest College Powell Wyoming

Job Titles Held:

  • Production
  • Front Desk Manager
  • Produce Manager Supervisor
  • Human Resource Administrator


  • Bachelor of Science
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  • Certificate
  • Associate of Science

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