Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Enthusiastic individual with superior skills working in both team-based and independent capacities. Strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges.

  • Commercial and Residential Sales
  • Management of multiple work crews.
  • Residential and commercial applications
  • New construction and remodeling
  • Commercial construction
  • Residential construction
  • Residential customer service
  • Safe job site set-up
  • Permit processing
  • Interpreting blueprints
  • Project budgeting
  • Baseline schedules creation
  • Building codes and regulations
  • Concrete estimation
  • Planning and design
  • Active listening
  • Organization
  • Reliable and trustworthy
  • Troubleshooting
  • Performance Management
  • Machinery operations
  • Preventive Maintenance
  • Scheduling flexibility
  • Assembly procedures
  • QC
  • Equipment operation
  • Documentation ability
  • Quality assurance standards
  • Equipment assembly
  • Quality inspections
  • Equipment calibration
  • Preventive maintenance
04/2021 to Current Press Operator Hello Fresh | Verona, NJ,
  • Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
  • Prepared machines for operations by calibrating, adjusting, and testing control or settings.
  • Adjusted controls or stopped machines and opened holding devices to correct problems.
  • Installed, maintained, and repaired machinery.
  • Operated equipment safely and in compliance with company policies and procedures.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
01/2019 to 04/2021 Commercial and Residential Construction Sales Paradies Lagardère Travel Retail | Savannah, GA,
  • Improved operations by working with team members and customers to find workable solutions.
  • Met with customers to get information to complete construction projects.
  • Estimated cost and provided detailed estimates for scope of work being performed.
  • Logistics
  • Coordinate vendors for job completion.
  • Work closely with contractors.
  • Managed job from start to completion.
  • Inspected sites before and after construction projects.
  • Eliminated project lags by organizing works-in-progress and delegating tasks.
  • Maintained on-time and under-budget project completion.
  • Educated customers on product features and technical details to highlight benefits.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed key customer relationships to increase sales.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
12/2016 to 01/2019 Shift Supervisor Dow Chemical Company | Kankakee, IL,
  • Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
  • Collaborate with human resources to identify, onboard and mentor new team members.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Completed opening and closing duties to facilitate business operations.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Cataloged daily production and documented materials use to keep managers informed of activities.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Trained employees in effective work procedures and performance strategies to optimize operations.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
  • Conferred with human resources to recruit, onboard and mentor new team members.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Assisted with performance reviews to identify areas of improvement.
  • Checked orders for quality and completeness.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Documented receipts, employee hours and inventory movements.
12/2015 to 11/2016 Press Operator Continental Web Press Inc. | City, STATE,
  • Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Inspected printed products for clarity, color accuracy and conformance to provided specifications.
  • Verified dimensions of work piece and made adjustments if necessary.
  • Obtained and reviewed specifications to properly perform job.
  • Prepared pallets by following prescribed stacking arrangements and properly tagging.
  • Promoted safety within department and followed protocols to maximize safety and prevent risk.
  • Operated equipment at required speed to drive proper alignment and registration.
  • Removed printed materials from presses for transport to storage or finishing areas.
  • Troubleshot press when product defects occurred and immediately remedied issues.
  • Cleaned and lubricated presses and components using oil, solvents and rags.
  • Loaded raw materials into press machines, identifying proper materials and adjusting machine calibrations to achieve proper fit and prevent jams and other processing errors.
  • Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
  • Cleaned machines between production operations and after shifts, using air hoses, chemical cleaners and pressure washers to prevent buildup and maintain good functioning condition.
12/2013 to 12/2015 Production Operator East Company | City, STATE,
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Operated machinery, managed raw material and logged production data.
  • Recognized defective material and reported issues to management.
  • Carefully replaced machine molds and cutting surfaces.
  • Reviewed job specifications to properly set up machines.
  • Troubleshot issues with machines and made repairs.
  • Recommended process improvements to enhance operational safety and efficiency.
  • Inspected and repaired products to meet project expectations.
  • Created and implemented cost controls and other expense reduction measures.
  • Monitored processes to maintain machinery function.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
  • Set up and tended equipment with machine operators to complete runs.
  • Attended training sessions to improve machine operation skills.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Organized project components according to workflow.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Examined final products for conformance with quality and design standards.
04/2011 to 09/2013 Commercial and Residential Construction Sales Quebecor World | City, STATE,
  • Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
  • Collected historical cost data to estimate costs for current or future products.
  • Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
  • Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
  • Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
  • Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Developed key customer relationships to increase sales.
  • Fostered relationships with customers to expand customer base and retain business.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Created successful strategies to develop and expand customer sales.
09/1989 to 09/2010 Machinery Operator/Production Supervisor Company Name | City, State,
  • Analyzed machine error messages and diagnostic test results to identify faults.
  • Engaged in troubleshooting of machinery malfunctions through use of testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
  • Facilitated optimal efficiency in machinery with thorough cleaning, lubricating and adjustment of components.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed Supervisor duties off and on during my career as a Machine Operator.
  • Logistics
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Rigged equipment, connected hoses and delivered product to various locations.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Performed regular preventative maintenance on machinery and mechanical equipment to maintained continued operation and operator safety.
  • Entered codes and instructions to program computer-controlled machinery.
  • Coordinated production requirements with material handling and staffing functions.
  • Decreased inventory and labor hours through strategic process changes.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Provided input for performance reviews and identified areas for additional improvement.
Education and Training
Expected in High School Diploma | New Richmond High School, New Richmond, OH GPA:

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School Attended

  • New Richmond High School

Job Titles Held:

  • Press Operator
  • Commercial and Residential Construction Sales
  • Shift Supervisor
  • Press Operator
  • Production Operator
  • Commercial and Residential Construction Sales
  • Machinery Operator/Production Supervisor


  • High School Diploma

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