Energetic sales & marketing professional with a knack for matching customers with optimal products and services to meet their specific needs. Consistently receive positive feedback from employer and customers.
Territory sales management
In-depth knowledge of Salesforce, Netsuite & Pardot
Develop key understanding of the educational market in order to position Lenovo Software as a market leader Create effective messaging using language, graphics and marketing collateral Develop creative sales tools, including presentations and product data sheets Utilize CRM tools to enter & assign sales leads Create customer lists for email campaigns through Pardot & Netsuite Develop landing pages for marketing campaigns using Pardot.
LenovoMorrisville, NCMarketing Manager
Business Development Lead for Lenovo Applications (SHAREit, REACHit, WRITEit, Companion and Settings) Developed co-marketing strategies both internally and externally to drive awareness for Lenovo Applications Identified product placement opportunities by researching potential avenues and understanding target audiences Directed and Coordinated marketing activities to promote products and services Analyzed usage patterns to understand ways in which customers use applications.
Stanley Black & DeckerPittsburgh, PARegional Market Manager
Regional Marketing Manager of a 5-person Field Sales Team covering 120+ Lowe's accounts throughout Pennsylvania, Ohio & West Virginia Business Development Lead for a $80M+ territory Supervised the on-boarding of new hires, leadership development, and career progression for each team member Responsibilities included: Driving top line sales and bottom line profitability, Creating relationships with Key Decision Makers, Introducing new product lines into the market, and Execution of region-wide Field Marketing Events Partnered closely with Lowe's Corporate Merchant Team, Pro Services Team and other national and regional management teams to ensure quality and sales growth in stores across region Forecasted sales and marketing opportunities specific to the PA/OH/WV area through Sales Force and SAP data solutions Created sales presentations for Lowe's Regional Managers to negotiate floor space Created and Presented success recaps with both the Stanley Black & Decker & Lowe's personnel Completed 103 Curriculum for development in Time Management, Management, Leadership, Performance Coaching, Financial Drivers & Measurements, and Presentation Skills Leading People Successfully" Seminar for development in Leadership, Management, Coaching, Team Dynamics, and Sustainability.
Stanley Black & DeckerRaleigh, NCSales & Marketing Specialist
Represented a portfolio of brands: DEWALT, Bostitch, Porter Cable, Stanley and Black & Decker Managed $10M+ territory in Raleigh, NC consisting of 21 Lowe's Accounts Organized and implemented high impact events, driving sales and brand presence across the Carolina's Established valuable business relationships and executed key marketing initiatives to drive sales Completed curriculums for training in Professional Sales, Value Selling, Product Knowledge and Negotiations Won multiple sales competitions through the execution of high impact events, proper merchandising and associate trainings.
State FarmCharlottesville, VAClaims Processor
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Managed high call volume with tact and professionalism.
Documented, processed and resolved insurance claims using proprietary software while maintaining strict adherence to customer confidentiality guidelines.
Achieved department recognition of multiple customer service awards in various disciplines including excellence in leadership, communications skills and teamwork.
Dunham's SportsMorgantown, WVSales Associate
Worked collaboratively in team environment Prioritized and accomplished wide range of tasks each shift Assembled promotional displays, including quarter and full-size point of purchase displays Helped customers with questions, problems and complaints in person and via telephone Trained and served as a peer coach for new sales associates.
West Virginia UniversityMorgantown, WVBachelor of Science3.45/4.0