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Product Consultant and Team Lead Resume Example

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PRODUCT CONSULTANT AND TEAM LEAD
Career Focus
Intuitive, diligent and organized health care delivery professional dedicated to quality outcomes within prescribed timelines and budgets. Specializes in driving for creative solutions to challenging issues while maintaining consistent relationships and cultivating interpersonal dynamics.
Accomplishments
  • Volunteer Experience/Extracurricular Activities North Dakota Special Olympics St.
  • Vincent's Care Center and Nursing Home Fellowship of Christian Athletes Women's Soccer - University of Mary, MSUM Minneapolis E-mentoring Program Casey Family Programs Skills Financial Management Develop spread sheets in order to report future sales for a company Analyzed financial stability and vulnerability to determine potential for future success.
  • Conducted SWOT analysis to identify feasibility of marketing initiatives Inventory of Management- Used inventory management systems in order to identify, track and solve purchase order initiatives Tracked product movement in order to define appropriate inventory management strategies (LIFO/FIFO) Reviewed trend report and worked with current vendors or sourced new vendors to make modification to product mix.
  • Resource Management Understanding of various personality types and methods of successful management of them Aware of importance of conflict management and understanding when and how to approach different situations Familiar with employee motivation techniques and potential end result of utilizing a mix of rewards and incentive.
  • Project Management Able to develop or acquire appropriate human resource tools that contribute to the success of a project Develop project plan and timeline and provide stakeholders information to keep them up to date Able to determine potential roadblocks and define appropriate solutions in order to assure the success of a project.
Professional Experience
08/2007 to 01/2012
Product Consultant and Team Lead The TriZetto Group
  • Provided client-facing support to healthcare payer organizations in the delivery of complex software solutions.
  • Responsibilities included management and coordination of business and technical assessments, design, configuration, troubleshooting and go-live from initiation to closure.
  • Analyzed and evaluated client's business practices and processes in order to help improve enrollment, claims, member services, provider relations, and billing operations.
  • Ensured through multi-phase testing cycles that client system is properly configured and will work as expected in a production environment.
  • Focused on troubleshooting and resolving client issues during implementations and client projects.
10/2005 to 04/2007
Project Coordinator Augustana Care Corporation
  • Direct report to company vice-presidents in the development and execution of multimedia-based presentations, guides, public relations, and request for proposals to key customers and stakeholder.
  • Served as primary liaison to all project participants, including researchers, project personnel, participating subjects as well as other external parties Established a reusable communication process and protocol to coordinate the various aspects of the project.
  • Responded to inquiries about the project according to established policies and procedures.
  • Managed and facilitated the design and production for promotional materials.
12/2004 to 10/2005
Capital Campaign Associate
  • Support the Director of Development on all activities related to capital campaign.
  • Managed an electronic donor and prospect tracking system and other development-related information.
  • Managed the design, editing, printing, and mailing of campaign materials.
  • Maintained relationships with clients and job related professionals as a representative of the organization.
  • Conducted prospect research in order to identify and assess giving potential of donors.
07/2004 to 12/2004
Recruitment Specialist Target Corporation
  • Recruit and develop candidates for leadership, vendors, and other team members in order to create partnerships yielding success, predictable results and credibility.
  • Prepared candidates for interviews with clients and specific hiring managers by providing detailed information on the company, department, job description and expectations.
  • Maintained accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
  • Visited all hiring-manager departments to develop a thorough understanding of the department culture and uses in order to help candidates fully understand the opportunity.
Education
May 2007
Master of Business Administration: Management University of Mary － Bismarck, ND
May 2003
Bachelor of Science: Business Administration
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Resume Overview

Companies Worked For:

  • The TriZetto Group
  • Augustana Care Corporation
  • Target Corporation

School Attended

  • University of Mary

Job Titles Held:

  • Product Consultant and Team Lead
  • Project Coordinator
  • Capital Campaign Associate
  • Recruitment Specialist

Degrees

  • Master of Business Administration : Management
    Bachelor of Science : Business Administration

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