I am a very outgoing person. I enjoy meeting new people and getting to work with new people. I am always eager to learn new things. I learn quick . I am always looking for a better way of doing things to make my job easier and more efficient . I always strive to do my best at everything I do. I am always looking for place to advance in my career. I am always on time never miss work unless it is an unforeseen circumstance . I am always motivated to help anyone that needs help.
I am a highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Skills
Sales and marketing
Quality control analysis
Purchasing and planning
Personal service
Display replenishment
Produce trimming
Coaching and mentoring
Retail management background
Inventory counting
Knowledge of all produce
Profit and loss accountability
Experience
Produce Manager, 03/2018 to 03/2020 New Leaf Community Markets, Inc. – Vancouver, WA,
Received produce deliveries and unloaded produce.
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Assisted customers with produce questions and special orders.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Drove consistent grocery sales with effective merchandising and promotions implementation.
Provided clear, attractive and consistent signage.
Trained and coached new team members.
Participated in quarterly inventory counts and conducted inventories.
Trimmed, washed and bundled produce.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Replenished, rotated and culled displays several times daily.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assistant Store Manager, 02/2016 to 02/2018 C-A-L Ranch – Ely, NV,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Processed credit and debit card payments and returned proper change for cash purchases.
Minimized waste through expense tracking and effective cost control strategies.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Mentored team on effective upselling and cross-selling techniques.
Coached and developed store associates through formal and informal interactions.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Maintained organized store, responded to customer complaints and answered questions quickly.
Paper Route Carrier, 05/2014 to 03/2016 Bristol Herald Courier – City, STATE,
Completed order forms and collected payments to keep customer accounts current.
Resolved customer problems and complaints effectively by [Action].
Drove up to 30 miles daily using four door sedan vehicle to deliver newspapers.
Cleaned vehicle regularly to maintain professional appearance.
Coordinated with district manager to get delivery route information and changes.
Cross-sold additional products to customers depending upon merchandise needs.
Confirmed all product displays met company specifications regarding placement, date codes and pricing.
Followed safety rules to keep clean driving record with no accidents or incidents.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Identified prospective customers by using business directories and following leads from existing clients.
Consulted with customers to gain feedback and address concerns with products or services.
Cold called more than 15 customers per week to solicit business opportunities and offer services.
Achieved consistently high customer scores due to exceptional service.
Ware, 06/2011 to 02/2016 Shwans Home Foods – City, STATE,
Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
Provided information to shipping and receiving personnel regarding inventory stock.
Coached warehouse team on FIFO monitoring.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Trained staff on material handling processes to reduce shipping times.
Reconciled accounting records, including shipping and receiving logs and purchase orders.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Researched issues to address shipping errors and packaging mistakes.
Planned and optimized warehouse work processes to improve fulfillment system efficiency.
Applied schedule, organizational and routing knowledge to enhance delivery planning.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Updated customers and interdepartmental employees on critical shipments upon request.
Inspected all equipment, recommending repairs or replacements as needed.
Planned stock quantities according to marketplace demand and sales forecasts.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Project managed warehouse system updates to increase productivity and reduce errors.
Established and maintained good relations with customers, vendors and transport companies.
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Recruited and staffed employees to fill all positions and skill levels in warehouse to man three shifts.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Managed vendor relationships to support supply chain and maintain product quality.
Generated repeat business through development of devoted customer service to loyal clients.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Education and Training
High School Diploma: , Expected in 06/2001 Lebanon High School - Lebanon, VA GPA:
Welding: , Expected in 06/2001 Russell County Career And Technology Center - Lebanon Va, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
