LiveCareer-Resume

produce manager resume example with 4 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Skills
  • Sound judgment
  • Schedule management
  • Policy/program development
  • Cost analysis and savings
  • Financial administration
  • Cross-functional team management
  • Employee development
  • Profit and loss accountability
  • Inventory counting
  • Sales and marketing
  • Personal service
  • Retail management background
  • Quality control analysis
  • Coaching and mentoring
  • Purchasing and planning
Experience
Produce Manager, 02/2023 - 05/2023
Kroger Conroe, TX,
  • Trained and coached new team members.
  • Received produce deliveries and unloaded produce.
  • Participated in quarterly inventory counts and conducted inventories.
  • Assisted customers with produce questions and special orders.
  • Replenished, rotated and culled displays several times daily.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Trimmed, washed and bundled produce.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Provided clear, attractive and consistent signage.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
Call Center Operator, 08/2022 - 02/2023
Caci International Inc. Mount Lebanon, PA,
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Handled high number of calls to assist customers or dispatch services.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Coordinated with various company teams to offer and implement successful solutions to customer problems.
  • Trained and supervised new employees to promote overall team productivity and consistent service.
  • Met and communicated with vendors to monitor product shipments, prices and backorders.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Offered resolutions to de-escalate calls and solve customer issues.
Team Leader, 05/2020 - 07/2022
Corporation Service Co West Orange, NJ,
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Maintained daily inventory to facilitate successful material distribution.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Maintained positive working relationship with fellow staff and management.
Insurance Agent, 02/2019 - 03/2020
One Nevada Credit Union Henderson, NV,
  • Responded to customer inquiries and problems to promote great service.
  • Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Education and Training
High School Diploma: , Expected in 05/2016
-
Penn Foster - Atlanta, GA,
GPA:
Status -
: American Sign Language, Expected in
-
Troy University - Troy, AL
GPA:
Status -
Languages
American Sign Language :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Penn Foster
  • Troy University

Job Titles Held:

  • Produce Manager
  • Call Center Operator
  • Team Leader
  • Insurance Agent

Degrees

  • High School Diploma
  • Some College (No Degree)

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