Dedicated Produce Manager Experienced in Produce Responsibilities including ordering, receiving merchandising, stocking, hiring and training all departmental employees.
Recognized and rewarded for engaging customers in friendly conversation while meeting their diverse needs.
Experienced Produce Manager with over 46 years produce retail experience. Excellent reputation for resolving problems and improving customer service.
Enhanced team member service standards and performance to boost productivity and exceed company goals.
Dedicated to enhancing customer loyalty and strengthening customer sales with good merchandising, and a commitment to excellent customer service.
Consistent responsibilities for management increasing efficiencies and stream lining procedures within the Produce Department.
Focusing on over seeing financial, personnel and operational aspects to ultimately be the number one Department for the store.
Background in training, coaching and teaching numerous associates company wide in fresh cut and salad bar programs.
Enthusiastic Produce Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of increasing profit and decreasing shrink.
Skills
Retail management experience
Customer Complaint Resolution
Retail inventory management
Food Safety
Coaching and mentoring (includes staff training/development)
Purchasing and planning, Product Knowledge and Vendor liaison
Display Creation
Cross Merchandising
Employee reviews and delegation
Work History
Produce Manager, 09/1/18 to 4/29/21 Eataly – Los Angeles, CA,
Strengthened profits by reducing waste, controlling shrink and increasing team efficiency. Profits were 42% and shrink was less than 5%.
Increased sales by 40% during my tenure.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Assisted customers with produce questions.
Maintained produce area and kept produce storage area clean and sanitary. Passing all corporate and government audits with 100% scores.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Enforced and optimized internal policies to maintain efficiency within the Produce Department.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Managed team of 12 generating more than $200,000 in monthly revenue.
Selected items for specials and marked down items as needed to reduce losses.
Assistant Produce Manager, 9/01/13 to 8/31/18 Albertsons Company Inc. – Miles City, MT,
Purchased produce following guidelines of marketing plan.
Planned attractive produce displays, using color and texture to enhance.
Strengthened profits by reducing waste, controlling shrinkage.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Maintained efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Cultivated performance-oriented environment by closely supporting all team members.
Selected items for specials and marked down items as needed to reduce losses.
Coached and mentored multiple new team members.
Enforced internal policies to maintain efficiency and responsiveness to demands.
Assisted customers with produce questions.
Produce Manager, 9/1/88 to 8/31/13 Eataly – Boston, MA,
Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Assisted customers with produce questions.
Purchased produce following guidelines of marketing plan.
Maintained produce area and kept produce storage area clean and sanitary.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Strengthen communication between customers and team members to enhance a customer first culture.
Coached and mentored new team members.
Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
Filed performance-oriented ratings by closely supporting all team members.
Assisted in setting up departments for grand openings.
Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
Education
Associate of Arts: Criminal Justice, Expected in 05/1987 Bucks County Community College - Newtown, PA GPA:
Associate of Arts: Business, Expected in 05/1987 Bucks County Community College - Newtown, PA GPA:
High School Diploma: , Expected in 06/1973 Council Rock High School North - Newtown, PA GPA:
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