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Dedicated Produce Manager Experienced in Produce Responsibilities including ordering, receiving merchandising, stocking, hiring and training all departmental employees.
- Recognized and rewarded for engaging customers in friendly conversation while meeting their diverse needs.
- Experienced Produce Manager with over 46 years produce retail experience. Excellent reputation for resolving problems and improving customer service.
- Enhanced team member service standards and performance to boost productivity and exceed company goals.
- Dedicated to enhancing customer loyalty and strengthening customer sales with good merchandising, and a commitment to excellent customer service.
- Consistent responsibilities for management increasing efficiencies and stream lining procedures within the Produce Department.
- Focusing on over seeing financial, personnel and operational aspects to ultimately be the number one Department for the store.
- Background in training, coaching and teaching numerous associates company wide in fresh cut and salad bar programs.
- Enthusiastic Produce Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of increasing profit and decreasing shrink.
- Retail management experience
- Customer Complaint Resolution
- Retail inventory management
- Food Safety
- Coaching and mentoring (includes staff training/development)
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- Purchasing and planning, Product Knowledge and Vendor liaison
- Display Creation
- Cross Merchandising
- Employee reviews and delegation
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Produce Manager, 09/1/18 to 4/29/21
Eataly – Los Angeles, CA,
- Strengthened profits by reducing waste, controlling shrink and increasing team efficiency. Profits were 42% and shrink was less than 5%.
- Increased sales by 40% during my tenure.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary. Passing all corporate and government audits with 100% scores.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Enforced and optimized internal policies to maintain efficiency within the Produce Department.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Managed team of 12 generating more than $200,000 in monthly revenue.
- Selected items for specials and marked down items as needed to reduce losses.
Assistant Produce Manager, 9/01/13 to 8/31/18
Albertsons Company Inc. – Miles City, MT,
- Purchased produce following guidelines of marketing plan.
- Planned attractive produce displays, using color and texture to enhance.
- Strengthened profits by reducing waste, controlling shrinkage.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Maintained efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Cultivated performance-oriented environment by closely supporting all team members.
- Selected items for specials and marked down items as needed to reduce losses.
- Coached and mentored multiple new team members.
- Enforced internal policies to maintain efficiency and responsiveness to demands.
- Assisted customers with produce questions.
Produce Manager, 9/1/88 to 8/31/13
Eataly – Boston, MA,
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Assisted customers with produce questions.
- Purchased produce following guidelines of marketing plan.
- Maintained produce area and kept produce storage area clean and sanitary.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Strengthen communication between customers and team members to enhance a customer first culture.
- Coached and mentored new team members.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Filed performance-oriented ratings by closely supporting all team members.
- Assisted in setting up departments for grand openings.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
Associate of Arts: Criminal Justice, Expected in 05/1987
Bucks County Community College - Newtown, PA
GPA:
Associate of Arts: Business, Expected in 05/1987
Bucks County Community College - Newtown, PA
GPA:
High School Diploma: , Expected in 06/1973
Council Rock High School North - Newtown, PA
GPA:
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