Ambitious student pursuing Bachelors degree in Industrial Engineering eager to contribute developed knowledge in any role. Skilled in customer service and proficiency in professional settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Enthusiastic Produce Clerk skilled in organizing merchandise and creating appealing product displays. Dedicated and driven with ability to address challenges and develop creative solutions. Offering 8 years of experience in customer-facing roles.
Self-motivated and ready to take on any task in busy, settings. Boosted customer loyalty by maintaining optical stock levels. Demonstrated commitment to service and considered highly organized and enthusiastic.
Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Able to lift 50 pounds.
Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about many products and able to provide friendly support to every customer. Seek to apply 2 years of related experience and take on new position with any company.
Strong ability in customer relations and retail. Highly organized, proactive and punctual with team-oriented mentality.
Credit and cash transactions
Cash register operation
Detailed and Organized
Urbane and follows orders precisely
Publix Super MarketsDeltona, FLProduce Clerk01/2020 to Current
Assisted customers based on currently available product, promotional and policy information.
Reviewed current planograms and end cap placements to properly merchandise items.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
Assessed floor displays to determine which merchandise required restocking.
Removed outdated and overripe items from stock to eliminate health risks.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Updated signage to reflect current prices and help promote target merchandise.
Monitored work environment for safety, cleanliness and organization throughout shift.
Greeted customers and provided immediate and courteous service at all times.
Cleaned shelves and restocked with new inventory when products stock ran low.
Secured products when transporting to different areas of store to prevent merchandise damage.
Checked prices and found requested products in store for customers.
Notified staff immediately of any spills or issues, enabling quick clean-up and remediation.
Rotated stock to maintain freshness and promote customer purchase.
Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Used pallet jacks, U- floats, and flat top equipment to load, unload and move heavy products.
Sykes Enterprises Inc.Deland, FLMerchant Services Representative12/2018 to 07/2019
Provided IT and software trouble-shooting support to rest of the organization.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Responsible for the processing of customer payments for their small businesses.
Informed customers on when they would receive payments processed, if they were processed, and their next steps concerning payments withheld or rejected.
Assist customers by providing information and resolving their complaints.
Establish and identify prices of products and services.
Answer customers' questions, and provide information on procedures and policies.
Assist customers with processing refunds, reimbursements, and orders.
Request information or assistance using chat and/or amazon quick connect.
Compute processing rates and fees.
Describe product and service, explain use, operation, and care of product and services to customer.
Maintain knowledge of current sales and promotions, policies, security practices, new products, services and how to go about obtaining them, who qualifies for them, and how to use them.
Demonstrate use and operation of products and services.
WalmartDeltona, FLCashier03/2017 to 05/2018
Assisted with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Inspected items for damage and obtained replacements for customers.
Increased sales by suggesting specific purchases to customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Helped customers find specific products, answered questions and offered product advice.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Assisted customers with account updates, new service additions and promotional offers.
Scanned customer purchases, supporting transactions to streamline sales process.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Received payments and issued receipts.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Operated cash register, collected payments and provided accurate change.
Processed many transactions per day with exceptional accuracy.
Education and Training
Bachelor of Science:Industrial EngineeringExpected in 05/2023University Of Central Florida, Orlando, FL
Associate of Arts:General Curriculum08/2015Daytona State College, Daytona Beach, FL
High School Diploma06/2013Pine Ridge High School, Deltona, FL
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Companies Worked For:
Publix Super Markets
Sykes Enterprises Inc.
University Of Central Florida
Daytona State College
Pine Ridge High School
Job Titles Held:
Merchant Services Representative
Bachelor of Science : Industrial Engineering Expected in 05/2023 Associate of Arts : General Curriculum 08/2015 High School Diploma 06/2013
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