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Produce Associate Resume Example

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PRODUCE ASSOCIATE
Summary

My name is Annecy, I'm a real team player committed to performing at high levels on the job and I am seeking a new challenge interacting with customers and employees alike in a retail environment.

I'm an enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organizational skills to any setting. I'm excited to begin new challenges with a successful team.

I was a punctual and reliable grocery professional capable of placing orders, clearing old product and managing markdowns. Skilled in customer relations, work organization and problem-solving.

I am also adept at following health code standards for customer safety and monitoring cooler temperatures. Good presentation skills for both fruit and vegetables. Effective at moving older products by building special displays.

I'm a reliable individual offering exceptional people skills and excel at connecting with people to provide a welcoming and personable experience.

Skills
  • Ordering products
  • Operating hand trucks
  • Skid breakdown
  • Sanitizing procedures
  • Time management
  • Presentation skills
  • Grocery standards
  • Unloading packages
  • Store appearance
  • Deductive reasoning
  • Training and mentoring
  • Inventory management
  • Customer service
  • Reliable in times of stress
  • Product knowledge
  • Safety standards
Experience
Produce Associate - Food Lion (Hickory, NC)January 2018 - June 2020
  • Managed fresh produce coming into the store, organizing and stocking fresh fruits and vegetables in the back storage room as well as the sales floor
  • Ordered and reviewed inventory
  • Kept the sales floor and back prep room clean and organized
  • Placed new produce orders based on expected demand.
  • Arranged products in organized and professional manner.
  • Restocked produce and removed expired or damaged merchandise.
  • Operated different grocery store equipment including balers, power jacks and slicing machines.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Checked prices and found requested products in the store for customers.
  • Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
  • Prepared cut vegetables and fruits and packaged for purchase.
  • Greeted customers and provided immediate and courteous service at all times.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Ensured that the work environment was kept safe, neat and clean at all times.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Assisted customers based on currently available product, promotional and policy information.
Cash Office Lead - Food Lion (Hickory, NC)March 2016 - October 2018
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Resolved issues with cash registers, card scanners and printers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Stayed up to date on current item discounts to support promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
Cashier - Food Lion (Hickory, NC)December 2014 - June 2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
Ice Cream Scoop - Udderly Delicious Ice Cream (Hickory, NC)April 2013 - October 2013
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Tailored orders to address customer allergies and gluten concerns.
  • Directed patrons to restrooms and other amenities within facility.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
Education and Training
High School DiplomaJune 2015Fred T Foard High School, Newton, NC
Massage TherapyGaston College, Dallas, NC
Associate of ArtsCatawba Valley Community College, Hickory, NC
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Resume Overview

Companies Worked For:

  • Food Lion
  • Udderly Delicious Ice Cream

School Attended

  • Fred T Foard High School
  • Gaston College
  • Catawba Valley Community College

Job Titles Held:

  • Produce Associate
  • Cash Office Lead
  • Cashier
  • Ice Cream Scoop

Degrees

  • High School Diploma
    Massage Therapy
    Associate of Arts

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