Process Server resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable adept at handling stressful situations with professionalism and class. Organizing, scheduling, prioritizing and administering everyday work tasks and assignments. Dedicated worker brings research, recordkeeping and file management abilities. Accurate, detail-oriented and thorough in handling critical documentation. Keeps schedules organized and facilitates timely communication between parties. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Superb customer service skills and strong background meeting customer needs. Stays on top of continuous customer demands with expertise in call control and issue resolution. High-performing and adaptable in dealing with dynamic needs of ever-changing environments.

  • Active listening
  • Computer Skills
  • Customer service
  • Team management
  • Conflict Resolution
  • Problem resolution
  • Time management
  • Decision-making
  • Clerical
  • Microsoft Office
  • Multitasking
  • Regulations and laws understanding
  • Database researching
  • Legal terminology expertise
  • Great team player
  • Tactful
  • Excellent research skills
  • Client management
  • Culturally-sensitive
  • Quality assurance optimization
  • Call center operations
  • Customer communications
  • Account maintenance
  • Interpersonal skills
  • Quality control
  • Performance monitoring
  • Payment processing
  • Report preparation
  • Professional telephone voice
  • Analytical abilities
  • Documatrix
  • Office management
  • MS Office proficient
  • Multi-line switchboard
  • Self-motivated
  • Microsoft Visio
  • Analytical
  • Leadership
  • Work ethic
  • Organization
  • Flexible
  • Critical thinking
  • Proficient with SQL databases
  • Data collection
  • Verifying data accuracy
  • Collecting information
  • Meticulous attention to detail
  • Administrative support specialist
  • Email communications
  • File management
  • Advanced clerical knowledge
Process Server, 09/2007 to Current
Boulder County, CoBoulder, CO,
  • Served court orders, summonses and subpoenas.
  • Provided proof of service and affidavits.
  • Recorded time and place of delivery of each court order.
  • Filed, faxed, copied and scanned documents and pictures into database.
  • Participated in skip tracing activities to track down defendants.
  • Remained highly organized and detail-oriented while working on several cases simultaneously.
  • Displayed superior confidentiality in mail, telephone and in-person communications.
  • Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
  • Provided administrative support services for senior partners and firm associates for various types of litigation.
  • Managed communication with courts regarding status of petitions and granted orders.
  • Revised documents, organized travel arrangements, submitted billable hours and coordinated court documentation for timely filings.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
Notary, 09/2007 to Current
Cox Auto IncTulsa, OK,
  • Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
  • Documented transactions in notary journal to maintained permanent records.
  • Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
  • Consulted with clients in home setting in order to witness document signings.
  • Prepared registered and certified mail for dispatch.
  • Achieved timeline and quality targets when organizing large volume of records.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Inside Sales Support & Customer Service, 04/2010 to 12/2013
IngersollCity, STATE,
  • Processed customer orders, exchanges and returns and kept customers informed about progress.
  • Followed-up with sales teams and customers with complex issues to coordinate resolutions.
  • Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
  • Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
  • Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.
  • De-escalated irate customers with communication skills and sales expertise.
  • Met performance standards consistently for answer rate, handle time and service quality.
  • Collaborated with international sales, manufacturing and shipping departments to process necessary documentation and manage related logistics.
  • Delivered samples and catalogs to prospective customers and provided information on product features, pricing and availability.
  • Provided training and product support for other members of sales team.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Documented account activities and generated sales reports.
  • Developed sales plans to introduce new products to market.
  • Planned various product configurations to meet diverse customer needs.
  • Developed and wrote technical documentation for products.
  • Prepared sales engineering reports by collecting, analyzing, and summarizing sales information and application trends.
Education and Training
Associate of Science: Paralegal, Expected in 06/2010
Everest University Online - Tampa - Seffner, FL
Bachelor of Science: Technical Management/Criminal Justice, Expected in 06/2012
DeVry University - Downers Grove, IL

Notary Public

Mortgage Loan Closing Notary

Process Servers Association

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Resume Overview

School Attended

  • Everest University Online - Tampa
  • DeVry University

Job Titles Held:

  • Process Server
  • Notary
  • Inside Sales Support & Customer Service


  • Associate of Science
  • Bachelor of Science

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