process engineer qa supervisor qa engineer resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Summary
Senior Industrial Engineer, Expert on Project Management with Leadership experience, Green Belt Certification with +9 years of experience in Manufacturing and Services Operations Excellence at multinational corporations.
Expert creating value using Lean methodologies and transforming the business to achieve top international standards.
Proactive and bilingual engineer with the communication skills needed to interact with key stakeholders and clients. Looking to apply experience from multiple projects to build upon a company's success.
Qualified Quality Engineer accustomed to developing and monitoring improved inspection strategy to reduce errors and cultivate consistent quality. Dedicated and energetic with proven history of implementing corrective actions to drive quality and improve efficiency.
Skills
English (Centro de Idiomas)
Process Documentation
Performance Improvement Tracking
Industrial Engineering
Production Schedule Review
Team Collaboration
Automated Testing Frameworks
Staff Supervision
Cost-saving Methods
Quality Control Procedures
Customer Service
Testing Analytics
Quality and Reliability Objectives
Lean Manufacturing Methodologies
Time Management and Prioritization
Complex Problem Solving
Standards Determination
Systems Analysis
Decision Making
Statistical Data Analysis
Complaint Resolution
Critical Thinking
Process Mapping
Attention to Detail
Time Management
Process Management
Verbal and Written Communication
Work Planning and Prioritization
Problem Resolution
Root Cause Identification
Multitasking and Organization
Team Leadership
Inspection Processes
FMEA Certification
Risk Management
Experience in Leadership
Improvement Plan Knowledge
Processes and Procedures
Microsoft Office
Team Building
Experience
Process Engineer, QA Supervisor, QA Engineer, 01/2017 - Current Equifax – City, STATE,
Equifax Inc. is an American multinational consumer credit reporting agency headquartered in Atlanta, Georgia and is one of the three largest consumer credit reporting agencies, along with Experian and TransUnion (together known as the "Big Three").
Equifax collects and aggregates information on over 800 million individual consumers and more than 88 million businesses worldwide. In addition to credit and demographic data and services to business
Equifax sells credit monitoring and fraud prevention services directly to consumers. Equifax operates or has investments in 24 countries in the Americas, Europe, and Asia Pacific. With over 14,000 employees worldwide, Equifax has nearly US$5 billion in annual revenue and is traded on the New York Stock Exchange (NYSE) under the symbol EFX
As Quality Supervisor I was the responsible of the completion of SLA's targets for supported call center and backoffice line of business of consumer Care in the Global business Center CR.
Monitored employee productivity to provide constructive feedback and coaching.
Reviewed completed work to verify consistency, quality and conformance.
Established and enforced clear goals to keep employees working collaboratively.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Planned and managed resources to consistently meet production, quality and cost goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Evaluated needs of departments and delegated tasks to optimize overall production.
As Process Engineer Develop and optimize processes to improve productivity, product quality and product consistency.
Conducted trials, observed process conditions and analyzed results to improve product quality and reduce costs.
Worked with managers, operators and vendors to perform root cause analysis on failing systems.
Defined processes with project team to meet performance and cost targets.
Collaborated with operations to achieve site strategies, goals and objectives.
Implemented continuous improvement in processes and materials to improve performance and reduce costs.
Monitored and analyzed process data for customer satisfaction, quality improvement and cost reduction.
Led process improvements while mentoring others to improve processes.
Analyzed workflow processes within and across departments to improve company dynamics.
Process Mapping to identify " bottleneck " in the processes.
Assessed processes in use and suggested improvements to close process gaps or meet forecasted need.
Created and maintained process documentation (QA policy, SOPS, FMEA's, process Maps, etc).
Design and implement Quality in different company processes (Finance, Consumer Care, Security etc)
Developed and implemented best practices, quality assurance standards and project management procedures.
Automate processes creating BOTs using RPA methodology (Uipath Studio X)
Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
Manage different Business Intelligence systems (Power BI, Tableau, Looker, Google Data Studio, Spotfire, Blueworks etc)
Lean & World Class Manufaturing Specialist, 06/2014 - 12/2016 Unilever United States Inc. – City, STATE,
Unilever is a British-Dutch transnational massive consume company
co-headquartered in London England and Rotterdam, Netherlands.
Manage and control and the kpi's of the factory (Dressings and wet savory)
Control and calculation of the factory efficiency's in all the productive lines of the factory.
Create capacity analysis in all areas of the factory (19 productive lines, 3 different areas)
Improve and mitigate actions to increase the efficiency and eliminate waste.
Prepared factory monthly reports detailing performance of the areas, data analysis as well as prospective solutions, benefits and costs.
Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
Validated accuracy of labor times by conducting time studies and assessing results.
Evaluated production, planning and cost information.
Forecasted budgeting needs and planned labor hours for new processes.
Developed and implemented best practices, quality assurance standards and project management procedures.
Recommended use of utility or energy services to minimize carbon footprints and monetize savings.
Project Manager and control of the savings in the company, reaching and exceeding the goal in 3 consecutive years.
Teamed with engineering and manufacturing teams to conduct testing and validation, develop product prototypes and support manufacturing cost control initiatives.
Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
Coordinated with cross-functional project team leadership for R&D, Supply Chain, Quality and Engineering to devise process improvements , increased capacity, reduction in cost and significant boosts in productivity.
Managed continuous improvement strategies to eliminate end-product variances, improve manufacturing margins and reduce costs.
Coordinated with leadership teams using CI/Lean practices on Continuous Improvement projects and activities.
Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
Improved methods and procedures for processes, measurement, documenting and workflow techniques.
Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Led initiatives for improved quality, safety and product performance for manufacturing.
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