Inquisitive and Adventurous Self-Directed Professional highly experienced in Quality Systems Development & Redesign. Drives Product Quality/Food Safety awareness & improvements to ensure corporate, customer and regulatory compliance. Change Agent and Promoter of Continuous Improvement in manufacturing and business processes. Researcher and Investigator of QA Systems following" best practices" to ensure a proactive Quality Culture is maintained. Internal Consultant for Problem Solving, CAPA, SPC, Lean & TQM Tools, Statistical Analysis, and Regulatory Compliance. Adept with diverse software packages, including Microsoft Office, Visio, Adobe Pro, Minitab, etc.
Process Engineer January 2015 to March 1998James River Corporation － Green Bay, WI
Provided Process Engineering Services to the Logistics and Converting Departments.
Minimized supply chain errors by the development and enforcement of adequate vendor specifications.
Improved on-time deliveries through the analysis of carrier performance data and corrective action implementation.
Ensured smooth transitions for new equipment and retrofit installations through applied Project Management techniques.
Quality Manager June 2014 to January 2015Cadillac Products Packaging Company － Dallas, GA
Responsible for the Plant Quality Assurance Program Directed activities of Compliance Officer and Hourly QA Technicians Reduced the potential for and the financial impact of customer returns by management of a steadfast Root Cause Corrective Action/Preventive Action Process to address supplier, internal and customer nonconformance issues Optimized material recovery, identified process issues and initiated corrective actions through effective facilitation of the Material Review Board Introduced Global Food Safety Initiative (GFSI) to the corporation and began formulating steps to obtain certification.
Quality Systems Manager QA Manager and QA Supervisor November 2004 to October 2013American Packaging Corporation － Story City, IA
Directed overall Divisional Quality & Product Safety Programs Directed activities of the Salaried QA Technicians Reduced process waste and product defects, defined current practices, documented procedures to ensure consistent, repeatable processes and retain/increase market share through the implementation and on-going maintenance of an ISO 9001 certified Quality Management System, Change Management protocols and Document Control systems Effectively addressed nonconformance issues and expedited process improvements through the implementation and management of a Root Cause & Corrective/Preventive Action system and formation of a cross-functional CAPA Team Created training programs to effectively address Product Quality & Product Safety expectations and requirements Ensured product consistency and conformity through routine Supply Chain/ Vendor facility audits of QMS and GMP systems and formulated corrective actions Ensured additional market share through the proactive integration of ISO 13485 and 21 CFR elements into existing procedures and policies that resulted in $2MM+ sales to the pharmaceutical industry Minimized any Customer, 3rd Party or Regulatory audit findings by implementation of a comprehensive internal audit system Internal consultant for Test Methodology, DOE, SPC, FMEA, Gage R&R, Lean, MSDS, GFSI and FDA related activities Key driver for a Product Quality/Safety, Lean and Continuous Improvement based culture Mitigated Product Safety Risks through the implementation & maintenance of GMP's, HACCP, AIB, GMA-Safe and IMS registrations/certifications to ensure compliance with customer and regulatory requirements Initiated steps to obtain SQF Level II Certification in anticipation of Customer requests for GFSI compliance.
Quality Consultant/Owner November 1999 to July 2004WestQual Development － Green Bay, WI
Provided Quality Consulting Services.
Problem Solving and Root Cause Analysis.
Document Management / Document Control Solutions.
Quality Assurance Manager April 1999 to October 1999Menominee Paper Company － Menominee, MI
Directed activities of the QA Department and supervised an hourly QA Technician.
Ensured process consistency/reliability through SPC activities and specification development based on process capability.
Developed a Good Manufacturing Practices (GMP) plan for the facility to ensure product quality and safety.
Laboratory Services Manager January 1995 to June 1996James River Corporation － Green Bay, WI
Responsible for Plant-Wide Quality Assurance & Laboratory Services Programs.
Directed activities of the Quality Supervisor, Quality Engineer, QA Clerks, hourly QA Technicians and Inspectors.
Initiated a "QA Personnel Utilization & Value-Added Service" project that reduced annual labor &benefit costs by $1.5MM.
Decreased Production Waste and Improved Product Quality through the successful application of SPC in the QA Laboratory to minimize test measurement variation and improve overall value-added perception with Manufacturing.
Quality Information Supervisor March 1992 to January 1995James River Corporation － Green Bay, WI
Managed Plant-Wide Specification System and Quality Reporting Process.
Supervised Quality Systems Clerk.
Designed and generated statistical process & quality reports.
Significantly reduced Production Errors & Waste via the development of an Operator Intuitive Product Specification System that was adopted as the Corporate Standard.
Senior Quality Engineer January 1991 to March 1992James River Corporation － Green Bay, WI
Managed Plant-Wide Process Variation Reduction Programs.
Reduced process variation through employee education in the use of SPC techniques and implemented SPC projects.
Consulted for corporation in matters of metrology, test methods, procedures and quality systems.
Enhanced employee involvement through facilitation of Kaizen Events to improve standardized activities and processes.
B.S : Quality & Productivity Management, 1993Marian College － Fond du Lac, WIQuality & Productivity Management
HACCP, SQF, Food Defense, Change Management, Facilitator Skills, Conflict Management, Project Management, Employee Involvement, Train the Trainer, Coaching and Counseling, Benchmarking, Problem Solving & Decision Making, Six Sigma, TQM, Statistical Analysis & Forecasting.
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Companies Worked For:
James River Corporation
Cadillac Products Packaging Company
American Packaging Corporation
Menominee Paper Company
Job Titles Held:
Quality Systems Manager QA Manager and QA Supervisor
Quality Assurance Manager
Laboratory Services Manager
Quality Information Supervisor
Senior Quality Engineer
B.S : Quality & Productivity Management , 1993
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