process assistant t33 resume example with 5 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking individual with 4+ years in Management. Studying Software Engineering offering familiarity with JavaScript and Front-end. Passionate about business success and talented at supporting company staff, office personnel and customer needs. Diligent about monitoring and documenting program information, presenting leaders with reports and meeting short deadlines. Team-player focused on assisting various staff with action and delivery.
Skills
Excel spreadsheets and development
Meeting participation
Employee training and development
Performance reporting
Process improvement strategies
Quality assurance controls
Warehouse operations
High-pressure environments
Troubleshooting and problem solving
Dedicated
Cross-functional communication
Mentoring and training
Friendly, positive attitude
Active listening
Work ethic
Time management
Reliable and trustworthy
Experience
Process Assistant T3, 09/2017 to Current Sca Health – Bylas, AZ,
Employed statistical analysis to pinpoint production process gaps and collaborated with management to implement technological and practical improvements.
Reduced manufacturing costs and improved production rates by 20% after process improvements were fully implemented.
Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
Worked manufacturing shifts in various capacities to understand and experience process issues and potential improvements firsthand.
Responded to advanced issues with professional and relationship-focused approach.
Supported special projects upon request from department manager.
Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
Ambassador, 01/2018 to 07/2018 United Natural Foods Inc – South Glastonbury, CT,
Collaborated with teammates to create positive environment for customers.
Met, greeted and assisted guests and provided directions to specific departments and buildings.
Guided potential customers through signups and registration processes to deliver smooth onboarding.
Maintained professionality and efficiency while working closely with leadership.
Worked within various web applications to ensure efficient onboarding process and tracking of labor.
Manager, 01/2016 to 01/2017 Exxon Mobil – City, STATE,
Trained employees on additional job positions to maintain coverage of roles at all times.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Education and Training
High School Diploma: , Expected in 05/2012 to North Georgia Technical College - Clarkesville, GA GPA:
Ranked in Top 10% of class
3.7 GPA
Computer Science: Web Development, Expected in 11/2023 to Southern New Hampshire University - Kenzie Academy - Hooksett, NH GPA:
Additional Information
Able to be promoted from T1 to Ambassador to multiple T3 positions due to dedication, commitment, and the willingness to learn and overcome any challenge.
Process improvements including more efficient chase times for Customer shipment deadlines.
Coding - HTML, JavaScript, CSS
Created tool(s) to improve over-all OB quality seeing a decrease in over-all defects resulting in 20% decrease in building DPMO.
Constant partnership and correspondence with leadership and peers to maintain over 100% to Plan.
Placed top 10 in the Network for Maintaining and promoting a Safe environment to the associates.
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Resume Overview
School Attended
North Georgia Technical College
Southern New Hampshire University - Kenzie Academy