I have greater than 28 years of experience working in a medical office. I earned an advanced certificate in alcohol and drug abuse counseling.
I retired 10 years ago and would like to return to work on a part time basis.
Criminal Investigator highly effective at interviewing offenders and witnesses, as well as uncovering facts and evidence during complex investigations.
Facilitated cognitive behavioral programs for alcohol and drug addicted offenders in group setting.
Assisted probationers with resolving housing, employment and social services problems.
Checked residential probationers for adherence to curfew and compliance with rules.
Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Counseled and assisted offenders in adjusting to community.
Conducted disciplinary hearings for adult inmates.
Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
Maintained positive relationships with offenders and family members through weekly visits.
Determined and maintained successful probation, parole and Department of Corrections policies.
Observed and recommended special community services rehabilitation to support offenders.
Reported unusual conditions and questionable items to supervisor for corrective action.
Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Supervised adult offenders to monitor compliance with court ordered conditions.
Collected probationer conduct information from community individuals, family
Collected urine samples from clients to test for substances.
Conducted individual and group therapy sessions for outpatient clients.
Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
Conducted chemical dependency program orientation sessions.
Supported and counseled clients with drug and alcohol addiction.
Organized treatment projects that focused on problem solving skills and creative thinking.Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Maintained thorough clinical treatment notes.
Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance Provided scheduling and ensured timely and effective allocation of resources and calendars.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Interviewed, onboarded, developed and oversaw daily activities of 10 clerical personnel.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Completed billing, collections and reporting duties on daily basis.
Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
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