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Probation Officer II Resume Example

Resume Score: 80%

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PROBATION OFFICER II
Skills
  • Ability to work effectively under pressure
  • Time Management skills
  • Exceptional skills to analyze, remain calm and make sound decisions under danger or stressing situations
  • Effective verbal and written communication skills
  • Ability to work independently or with a team
  • Active listener
  • Reliability
  • Flexibility
  • Tran Leadership
  • Task Delegation
  • Goal Setting
  • Prioritization
Education and Training
Some College (No Degree) - Sociology
Southern University And A & M CollegeBaton Rouge, LA
Some College (No Degree) - Radiologic Technology
University of Alaska FairbanksFairbanks, AK
Some College (No Degree) - Radiologic Technology
University of Alaska AnchorageAnchorage, AK
Summary

Capable of gathering and interpreting probationer details, building relationships with family members and coordinating minor cases. Forward-thinking and analytical with good conflict resolution, communication and multitasking abilities. Prepared to offer 13 years' experience to challenging Probation Officer III position.

Experience
Probation Officer IIState of Alaska | Fairbanks, AK10/2013 - Current
  • Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
  • Offered transitional services for program offenders, including referral to appropriate community agencies and organizations.
  • Supervised adult offenders to monitor compliance with court ordered conditions.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Developed offender case plans based on analysis of criminogenic needs of parolees.
  • Monitored offenders activities while on probation to ensure fulfillment of court ordered requirements.
Correctional Officer IIState of Alaska | Fairbanks, AK07/2008 - 10/2013
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Conducted internal security checks and distributed meals.
  • Supervised activities of adolescents in residential setting.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Attended regular trainings and maintained appropriate certifications.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained daily logs of shift activity.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
Juvenile Correctional OfficerState of Georgia | Hampton, GA06/2006 - 08/2007
  • Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Checked residential probationers for adherence to curfew and compliance with rules.
  • Reported unusual conditions and questionable items to supervisor for corrective action.
Assistant Manager Eckerd Drugs | Atlanta, GA04/1999 - 02/2004
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
  • Coordinated customer-facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Addressed and responded to incoming correspondence.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Investigated issues and problems and drafted responses to urgent requests.
  • Maintained office supplies by checking stocks and placing orders.
  • Worked closely with auditors during review process, providing clerical support and completing assigned tasks.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Aided senior HR leadership by accurately preparing bi-weekly payroll and tracking data into cumulative documentation.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
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Resume Overview

Companies Worked For:

  • State of Alaska
  • State of Georgia
  • Eckerd Drugs

School Attended

  • Southern University And A & M College
  • University of Alaska Fairbanks
  • University of Alaska Anchorage

Job Titles Held:

  • Probation Officer II
  • Correctional Officer II
  • Juvenile Correctional Officer
  • Assistant Manager

Degrees

  • Some College (No Degree) - Sociology
    Some College (No Degree) - Radiologic Technology
    Some College (No Degree) - Radiologic Technology

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