Motivated second degree student pursuing degrees in Anthropology and English seeking entry-level sales position. Friendly, outgoing and energetic team player with hard-working and driven nature.
State of Tennessee Department of CorrectionJune 2015 to CurrentProbation and Parole Officer II Blountville, TN
Inspected and conducted searches of homes of offenders for contraband and illegal items.
Oversaw 175 people who were assigned felony probation by the Court.
Completed intake paperwork, fingerprints and drug screens.
Served Determinate Release paperwork on prisoners and inmates prior to their release from incarceration.
Prepared, processed, and maintained forms, reports, logs, records, and files of each probationer on caseload.
Requested and filed arrest warrants and violation reports on probationers, as needed.
Scheduled appointments for services needed, specific to each probationer.
Monitored financial obligations and other special conditions of each probationer as required.
Assisted in special investigations and coordinated efforts with other agencies to gather evidence.
Securitas USAOctober 2013 to January 2015Security Guard Bristol, VA
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Monitored and authorized entrance and departure of employees and visitors.
Monitored and reported suspicious activities to local authorities.
Secured all doors in the office and main building after hours.
Responded quickly and effectively to all security violations and alarms, as needed.
Inspected equipment, structures and materials to identify the cause of errors and defects.
Delivered accurate verbal and written reports to company personnel.
Patrolled commercial property and the associated parking lots.
Monitored security camera system day and night to protect lives and property.
Washington County, VA Sheriff's OfficeOctober 2008 to March 2015Deputy Sheriff Abingdon, VA
Actively patrolled assigned areas to prevent and detect crimes.
Booked suspects and processed mug shots and fingerprints.
Apprehended suspects and transported offenders to jail.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Maintained security in assigned courtrooms and provided judges with security, as needed.
Transported mentally ill individuals to and from mental health facilities.
Issued civil process paperwork for individuals.
Southwest Virginia Regional JailJuly 2008 to October 2008Correctional Officer- Relief Abingdon, VA
Maintained the custody and control of women in the female section in a correctional facility setting.
Maintained order within assigned area by searching for contraband items.
Maintained logs, forms, and records on inmates within facility.
Escorted inmates to and from cells to the medical treatment area with facility.
Made rounds at specific intervals and conducted head counts and roll calls.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Western Carolina University/Washington County Sheriff's OfficeFebruary 2008 to May 2008Intern Abingdon, VA
Shadowed detectives and sheriff's deputies throughout their shifts gaining knowledge of how evidence is gathered at various scenes and calls for service, documented in reports, and used in criminal trials.
Books-A-MillionJanuary 2007 to January 2008Bookseller Bristol, VA
Prepared merchandise for sales floor.
Directed individuals to merchandise locations.
Suggested accessories and complementary purchases.
Accepted and processed returns.
Provided repeat customers with exceptional care and attention.
Worked collaboratively in team environment.
Operated a cash register for cash, check and credit card transactions.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Determined customer needs by asking relevant questions and listening actively to the responses.
Education and Training
East Tennessee State University2019Bachelor of Arts: Anthropology/EnglishJohnson City, TN
Boston University2012Master of Criminal JusticeBoston, MA
Western Carolina University2008Bachelor of Science: Criminal JusticeCullowhee, NCMember of Pi Gamma Mu International Honor Society for Social Sciences
Asheville-Buncombe Technical Community College2006Associate of Applied Science: Criminal Justice TechnologyAsheville, NCMember of Phi Theta Kappa International Honor Society for Two Year Schools