probation and parole officer ii resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking and passionate job seeker with strong organizational skills. Experienced Probation and Parole Officer working with adults, families and outside resources to develop and implement effective probation plans. Talent for building productive relationships that gets results.

Experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.

Expected in 06/2021 to to MBA | International Human Resources Interamerican University of Puerto Rico, Ponce, P.R., GPA:
Expected in 06/2002 to to Bachelor of Arts | Criminal Justice / Investigation Interamerican University of Puerto Rico, Ponce, P.R., GPA:
Expected in 06/1993 to to Associate of Science | Office Management Catholic University of Puerto Rico , Ponce, P.R., GPA:
  • Strong problem-solving and organizational skills
  • Experience managing multiple priorities.
  • Six years management experience.
  • Ability to work with and maintain positive professional working relationships with clients, community leaders, law enforcement, and court officials.
  • Bilingual/ Verbal and written fluency in Spanish.
  • Ability to prioritize and manage multiple tasks in fast-paced deadline driven environment.
  • Proficient with MS Office, Microsoft PowerPoint and Excel.
  • Crisis intervention techniques
  • Drug diversion understanding
  • Risk and needs assessments
  • Critical Thinking Skills
  • Managing Multiple Priorities
  • Candidate Searching
  • In-Person and Telephone Interviewing
  • Eligibility Determinations
  • Personnel Management
  • Applicant Qualification
  • Employment Record-keeping
  • Recruitment Management
Work History
01/2022 to 03/2022 Sr Recruiting Specialist State Of Oklahoma | {"@Context":"Http://Schema.Org", "@Type":"Jobposting",
  • Generate specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Verify 100% of applicant references and employment details.
  • Assist Branch/Area Manager in achieving office goals
  • Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Evaluate strengths and weaknesses of candidates through effective screening processes.
  • Pre-screen resumes prior to sending to corporate hiring managers for consideration.
  • Partner with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Maintain filing system of current, prospective and future positions.
07/2018 to 09/2021 Probation and Parole Officer II Journeys - Store Jobs | Mankato, MN,
  • Contributed to public safety by providing supervision, case management and intervention services to criminal offenders released to community for over 100 cases per month.
  • Engaged through highly collaborative approach, clear communication about conditions of Probation and legal matters, clear communication with offenders and management and offered aligned and clear evaluations to compliance issues, which resulted in obtaining more than 90% compliance.
  • Supervised caseload consisting of both high and low risk adult offenders.
  • Identified supervision needs such as substance abuse, psychiatric concerns, employment needs, language barriers and host of other potential concerns that may arise during supervision period. Utilized electronic monitoring systems, curfews, searches and drug screenings as interventions.
  • Managed, developed and implemented extensive case management plans, using principles of evidence-based practices to continue rehabilitation process and work toward successful completion of probation/parole supervision.
  • Enforced court ordered conditions, prepared reports, prepared cases for court hearings, substance abuse testing and performed related work as required.
  • Testified in court and had extensive interaction and conferred with court personnel, district attorneys, judges and/or law enforcement personnel,victims, community agencies, attorneys among others.
  • Coordinated and collaborated with treatment providers to connect defendants with valuable resources such as substance abuse, mental health counseling or assorted housing and financial needs.
  • Collaborated with Chief Probation officer to ensure compliance with department standards.
  • Interviewed probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining terms specified in their probation contract and rehabilitation plans.
  • Recommended remedial action or initiate court action in response to noncompliance with terms of probation and write reports describing progress.
  • Evaluated progress and recommended intensity of supervision.
  • Counseled and referred to specialized treatments services.
  • Conferred with counselors and other agencies providing services, evaluated reports and maintained knowledge of probationers needs, status and progress.
  • Managed individual case files, recording all client contacts, place of residence, employment and criminal convictions.
  • Developed case reports detailing inmate history and likelihood of committing another crime.
  • Conducted preliminary interviews for U.S. Parole Commission.
05/2008 to 06/2009 Lawyer Legal Assistant LAW OFFICES Terrence Low | City, STATE,
  • Extensive client contact that involved communication with clients, witnesses, court clerks, medical personnel and experts.
  • Organized files, medical records, court pleadings and correspondence.
  • Research of client's past medical history, employment and prior accidents.
  • Scheduled court depositions, hearings and other meetings as determined by attorney.
  • Drafted legal documents for review by attorney.
  • Provided extensive assistance as Spanish translator on interviews with clients.
  • Schedule meetings, manage changes to schedule, and keep lawyer informed of day’s activities.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared for trials, conducting legal research and drafting pleadings.
05/2002 to 08/2005 Store Manager Box Office | City, STATE,
  • Primary focus in working with co-workers to assure timely professional customer support, accurate money management, and outgoing attitude.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Organized weekly employee schedules and solved any situation that would compromise store functionality.
  • Worked with management to assist in talent acquisition and recruiting process.
  • Performed financial statements analysis on monthly business summary reports and dashboard recaps analyzing product comparable percentage for district managers to increase store efficiency and achieve monthly goal of $10,000 in sales.
  • Collaborated with senior management on multiple functions.
  • Helped organize training and development initiatives.
  • Generated, reviewed and presented daily, weekly and monthly reports.
  • Recognized on numerous occasions for outstanding store organization and monthly metrics performance.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Developed new store location from ground up by hiring and training efficient team managing group of 15 or more.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store of 15+ employees successfully in fast-paced environment through proactive communication and positive feedback.
01/2002 to 06/2002 Case Specialist Assistant Clerk GENERAL COURT OF PUERTO RICO | City, STATE,
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Processed, prepared and filed documents and forms related to criminal cases.
  • Prepared dockets or calendars of cases to be called.
  • Prepared and issued orders of court, release documentation, sentencing information and summonses.
  • Responsible for answering and dispatching incoming phone calls, processing and organizing paperwork, management of extremely confidential information.
  • Reviewed and organized numerous legal documents for complex litigation matters.
  • Interacted with customers by phone, email or in-person to provide information.
  • Supported staff on special assignments and projects.
  • Fostered operational efficiency and compliance with department policies through effective coordination of office activities.
Native or Bilingual
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Interamerican University of Puerto Rico
  • Interamerican University of Puerto Rico
  • Catholic University of Puerto Rico

Job Titles Held:

  • Sr Recruiting Specialist
  • Probation and Parole Officer II
  • Lawyer Legal Assistant
  • Store Manager
  • Case Specialist Assistant Clerk


  • MBA
  • Bachelor of Arts
  • Associate of Science

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