probation and parole officer ii resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I graduated the law enforcement academy in 2005 and immediately went to work for Goldsboro Police Department. I was promoted to crime scene investigator in 2008. While in this position I processed major crimes scenes including homicides. During the processing of the scenes I was responsible for locating all evidence and collecting it in a manner in which it could be used in court proceedings later. In 2010 I was transferred to the criminal investigations division where I was tasked with working crimes against the person. I investigated personally over 25 homicides while at the Goldsboro Police Department. While working these cases I had to interview witnesses and suspects all while keeping a clear mind as to the evidence. In 2012 I was promoted to Sergeant and transferred to a patrol shift where I supervised up to 15 officers on a daily basis. During this time I oversaw many traffic investigations and made sure that all crash reports were correct after they were turned in. In 2014 I was transferred back to the criminal investigations division as Sergeant over the division. As sergeant over the criminal investigations division I supervised up to 12 detectives and was in charge of all of their assigned cases. I reviewed reports everyday to determine the solve ability of the case and then would assign these cases based on that.

In 2016 I was asked by family to help out in the family business. I resigned from the police department and began working for the family business in September of 2016. While working at Robert Claire Motors I wore many hats. On any given day I would secure financing for customers, purchase vehicles from an auction, and make sure that the vehicles we sell are ready to be sold. In this small business we have to have many job titles to make sure everything gets done. In July of 2018 I opened The Launching Pad which is an indoor batting cage in Goldsboro NC. I am co-owner in this business and we are projected to to turn a profit in our first year. Starting this business from the ground up has been a very gratifying and humbling experience. I have been able to work with many people in the community and we are providing a service to our youth that was greatly needed. This business is not my full time job and is something that my business partner and I run together with our staff.

In 2019 I left the family business and began a career in Adult Probation and Parole. I graduated from the Basic academy in December of 2019 and have been supervising offenders since January of 2020.

  • I have completed over 500 hours in criminal investigation courses including fraud detection and interview and interrogation. I hold a criminal investigation certificate issued by the State of North Carolina Justice Academy for completing this certificate.
  • I have completed the law enforcement management institute at Pitt Community College which is a 6 month program to teach law enforcement supervisors how to manage personnel.
  • I have a vast knowledge of car sales and insurance. I am informed of how customers try to defraud the insurance companies when concerning vehicle accidents.
  • I obtained my Advanced Law Enforcement Certificate in 2015. This is the highest certificate you can achieve in NC Law Enforcement.
  • Budgeting
  • Strategic planning
  • Creative merchandising
  • Staff management
  • Business administration
  • Negotiation
  • Employee orientation
  • Accounts payable and receivable
  • Self-motivated
  • Inventory control
  • Criminal laws
  • Substance abuse
  • Trained in defensive tactics
  • Delinquency monitoring
  • Crisis intervention techniques
  • Risk and needs assessments
  • Adult probation
  • Court procedures
Work History
09/2020 to Current
Probation and Parole Officer II State Of Oklahoma Chickasha, OK,

I am currently a certified Probation and Parole Officer in Wayne County NC. I supervise up to 85 offenders at any one time. This job requires me to be a law enforcement official, counselor, mentor, and social worker. I have been challenged in this job to help these offenders stay out of trouble and move on to live successful lives.

  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Conducted research, gathered information from multiple sources and presented results.
07/2018 to Current
Co-Owner/Operator Trinity Solar Bernville, PA,
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Engaged prospects and customers through various events, including tradeshows, seminars and workshops.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Maintained store equipment, including computers, printers and fax machines.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Prepared quotes for new products and services and composed budgets.
09/2016 to 07/2019
Sales City Of Bellaire, Tx Bellaire, TX,

This is a family business that I grew up working in as young teen in high school. I was asked to come back and help out the family in 2016 and so I left the police department to join the family business. My duties included sales, purchases, customer service, finance, automotive repair, and debt collection. This is a small family operation so we are required to know every aspect of the business. I spent most of my time at auto auctions buying inventory for the car lot.

01/2006 to 09/2016
Police Officer City Of Goldsboro City, STATE,
  • Translated command mandates into actionable policies for front line officers and detectives.
  • Directed and monitored the work of 12 law enforcement professionals with a clear focus on maximizing results and maintaining transparent police operations.
  • Determined the appropriate course of criminal prosecution by analyzing and evaluating information.
  • Supervised and led the Investigations division.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Led undercover sting operations to target perpetrators of vice crimes.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Managed crime scenes in a diligent and systematic manner to protect personnel and evidence.
Expected in 12/2015
Bachelor Of Science: Criminal Justice
North Carolina Wesleyan College - Rocky Mount, NC
Expected in 12/2015
Basic Law Enforcement Certificate : Basic Law Enforcement Program
Pitt Community College - Winterville, NC
Expected in 06/2000
High School Diploma:
Eastern Wayne High School - Goldsboro, NC
Additional Information

I also own a new business that I started with my business partner in November of 2018. It is called The Launching Pad and is located in Goldsboro NC.

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Resume Overview

School Attended

  • North Carolina Wesleyan College
  • Pitt Community College
  • Eastern Wayne High School

Job Titles Held:

  • Probation and Parole Officer II
  • Co-Owner/Operator
  • Sales
  • Police Officer


  • Bachelor Of Science
  • Basic Law Enforcement Certificate
  • High School Diploma

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