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Probation and Intake Officer Resume Example

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PROBATION AND INTAKE OFFICER
Summary

Results-focused Criminal Justice professional with strength in interpersonal relations . Specifically, a proactive leader with strengths in written and verbal communication and collaboration. Proficient in leveraging youth probation services and community partnerships with referral based knowledge to promote best practices. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Team collaboration
  • Excellent problem solver
  • Ethical standards of conduct
  • Courtroom practices familiarity
  • Crisis management
  • File and record maintenance
  • Strategic planning and organization
  • State and federal laws knowledge
  • Issue resolution
  • Report creation
  • Interpersonal and written communication
Experience
Probation and Intake Officer
Portsmouth, VAVirginia Department of Juvenile Justic/Feb 2014 to Current
  • Follows The Virginia Department of Juvenile Justice data entry and recording processes, policies,a nd procedures to verify and maintain confidentiality of all case and record information.
  • Utilized the Department of Juvenile Justice's Balance Approach Data Gathering Environment (B.A.D.G.E) computer tool to input crime report details into the department's internal database system.
  • Performs Intake and Diversion duties regarding youth with first or repeated contacts with the justice system making discretionary decisions pertaining to probable cause, diversion, and/or detention status/assessment.
  • Prepares background investigation reports on behalf of the court referencing youth with pre and post dispositional matters before the court and make appropriate recommendations regarding disposition.
  • Manage and supervised a probation file caseload providing supervision service to youth currently before the court, as well as, assess the youth's needs and risk areas and link them to the appropriate service.
  • Recommended further treatment strategies and diagnostic efforts for probationers
  • Utilize Best Practices regarding Interventions and Community Supervision
  • Conduct home and school visits to track youth's progress in the community
  • Support and harness the Departments mission statement to "prepare court involved youth to be successful citizens" and help reduce recidivism.
  • Partner with, collaborate, and brokerage services to local social services, school divisions, mental health providers, community service boards, and non profit organizations to meet youth needs.
Rehabilitation Counselor
Norfolk, VirginiaVirginia Department of Juvenile Justice/Jul 2013 to Feb 2014
  • Managed load of multiple cases on consistent basis and collaborated with the youth's stakeholders and treatment team.
  • Connected youth with relevant community resources and coordinated referrals. (ie. job search, community service projects, mental health treatment, medial treatment, and etc.)
  • Supervised youth in a group home setting preparing them for community re-entry following commitment to the Department of Juvenile Justice
  • Provide life skills training to youth in a residential group home setting.
  • Taught and assisted in implementing financial literacy with youth preparing them for re-entry into the community after detainment.
  • Implemented CPR and First aid protocol and techniques when necessary and appropriate
  • Engaged in required departmental training, licensure, and professional development on a frequent basis.
  • Utilized a verbal de-escalation and restraint system/model "Handle with Care" to assist emotionally disturbed and aggressive youth from harming themselves or others.
  • Assisted youth with job interview techniques and role play.
Juvenile Correctional Officer
Richmond , VirginiaVirginia Department of Juvenile Justice/Jan 2008 to Jul 2013
  • Supervised youth residents during day-to-day activities.
  • Reviewed housing assignments and reassigned youth residents to meet allocation and safety needs.
  • Monitored youth residents in an open housing unit
  • Safely transported youth residents to and from medical appointments
  • Earned "Employee of the Month" December 2009 for outstanding service.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Conducted internal security checks to ascertain inmate safety.
  • Implemented defensive tactics and physical restraints to maintain safety and security of the Juvenile Correction Facility.
  • Maintained records and logs of man hours, materials and equipment used.
  • Inspected cells and conducted random searches of common areas.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly residents.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
Education and Training
Bachelor of Science: Interdisciplinary StudiesNorfolk State UniversityMay 2004Virgnia
High School DiplomaGreensville County High SchoolJun 2000Virginia
Certifications
  • Wide array of Virginia Department of Juvenile Justice trainings completed through the Virginia Knowledge Center. Transcript available upon request.
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Resume Overview

Companies Worked For:

  • Virginia Department of Juvenile Justic
  • Virginia Department of Juvenile Justice

School Attended

  • Norfolk State University
  • Greensville County High School

Job Titles Held:

  • Probation and Intake Officer
  • Rehabilitation Counselor
  • Juvenile Correctional Officer

Degrees

  • Bachelor of Science : Interdisciplinary Studies
    High School Diploma

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