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Private Brand Specialist Resume Example

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PRIVATE BRAND SPECIALIST
Professional Summary
  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
  • Proficient in MS Office
  • Strong communicator
  • Exceptional Customer Service
  • Loss prevention
  • Problem-solving skills
  • Detail Oriented
  • Stocking and Replenishing
  • Cash register operations
  • Merchandising understanding
  • Multi-tasking strength
Work History
Private Brand Specialist, 05/2015 to 04/2020
Ardene – Springfield , PA
  • Increased sales by 103% over a years time by offering consultation on products and services and applying customer service and upselling techniques
  • Achieved and consistently exceeded sales goals for consecutive years.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Sales Associate, 04/2013 to 05/2015
The League Kitchen & Tavern – Dripping Springs , TX
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Host, 04/2011 to 11/2012
The League Kitchen & Tavern – Belterra , TX
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Documented reservations and communicated changes to guests using OpenTable.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Host, 03/2008 to 10/2010
Dragonfly Mandarin – City , STATE
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Documented reservations and communicated changes to guests using OpenTable.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Education
AASCity Colleges of Chicago - Wilbur Wright College - City, State

Honor's list 2010 and Dean's List 2009

BA: Political Science and Latin American & Latino StudiesUniversity of Illinois - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • City Colleges of Chicago - Wilbur Wright College
  • University of Illinois

Job Titles Held:

  • Private Brand Specialist
  • Sales Associate
  • Host

Degrees

  • AAS
    BA : Political Science and Latin American & Latino Studies

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