Hardworking professional person accustomed to fast-paced call center environments. Work quickly to understand, document and driving satisfaction while meeting demanding business objectives. Well-versed in professional office standards and best practices.
Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.
Experienced in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and standards. Bringing superior communication and time management abilities.
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