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Print / Promotional Products Project Manager Resume Example

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PRINT / PROMOTIONAL PRODUCTS PROJECT MANAGER
Professional Summary
Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role.
Work History
Print / Promotional Products Project Manager04/2013 to 06/2017
NIS, LLC – Davenport, IA
  • Managed client jobs through the entire fulfillment process.
  • Processed all order purchasing paperwork and delivery tracking.
  • Monitored quality standards throughout the fulfillment process.
  • Microsoft Office Proficiency
  • Created / Edited Artwork in Adobe Illustrator and InDesign
  • Strong Interpersonal Skills
  • Strong Problem Solver
  • Dedicated Team Player
  • Excellent Customer Service
  • Multiple Tasks
  • Time Management Professional
  • Meticulous Attention To Detail
Office Specialist and RFID Specialist09/2012 to 04/2013
JC PENNEY – Galesburg, IL
  • Maintain cash flow while following loss prevention protocol.
  • Maintain inventory standards.
  • Daily balance cash from the POS register, following over/short trends; complete banking paperwork.
  • Handle confidential personnel issues.
  • Answer questions regarding benefits and payroll.
  • Integrated the RFID inventory into store procedures and maintained acceptable stock tolerances.
Owner/CEO/Accounting01/2005 to 05/2012
QUALITY DIGIPRESS – Gallatin, TN
  • Production/Warehouse Quality DigiPress is a printing company that specializes in producing paperback books, newsletters and flyers.
  • Others products include full service digital printing, file design and layout, signage and promotional products.
  • Prepared customer files for production printing and provide solutions to file errors, utilizing Microsoft and Adobe products.
  • Maintained a high standard of quality control, on-time production and customer communication insuring customer satisfaction and return orders.
  • Responsible for all accounting, payables, receivables and billing utilizing QuickBooks.
  • Shipping and receiving of orders via FedEx, UPS and USPS, both domestic and international shipments.
Digital Prepress Technician12/2001 to 12/2004
EXPRESS MEDIA – Nashville, TN
  • Prepare files and fulfill orders for production printing using primarily Microsoft Office, Quark Xpress and Adobe Products.
  • Prepare customer files for production printing and provide solutions to file errors.
  • Scheduled and fulfilled digital color production.
  • Maintain a high standard of quality control, insuring customer satisfaction and return orders.
  • Promptly provided solutions regarding computer issues for CSR's, allowing them to devote more time to their customers.
Web Area Coordinator07/1998 to 11/2001
BELLSOUTH INTELLIVENTURES – Atlanta, GA
  • Coordinated activities for web site consultants and assisted sales managers and sales representatives with Internet integration.
  • Prepared detailed productivity reports.
  • Trained the sales department on new Internet products and interface system which resulted in a greater confidence level for sales, which increased sales and the company's profits.
  • Created interactive CD showcasing sample web sites to allowed the customer to visually preview the product and increased efficiency for the web site consultants.
  • Created PowerPoint presentations showcasing new departmental procedures, enabling the web site consultants to operate more efficiently as information on new procedures was now easily accessible.
  • Reporting - compiled, analyzed and presented detailed daily reports of account activity and employee productivity in a MS Office environment which allowed management to follow technology trends.
  • Responsible for supporting the regional internet manager along with 8 field web site consultants.
  • Maintained a high degree of customer satisfaction and provide prompt problem resolution.
  • Required to perform field visits to resolve customer satisfaction issues where indicated.
Skills
  • Sage 100 ERP Proficiency
  • Microsoft Office Proficiency
  • Adobe and QuickBooks Skills
  • Strong Problem Solver
  • Dedicated Team Player
  • Excellent Customer Service
  • Promotional Products & Apparel
  • Print Management Procedures
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Resume Overview

Companies Worked For:

  • NIS, LLC
  • JC PENNEY
  • QUALITY DIGIPRESS
  • EXPRESS MEDIA
  • BELLSOUTH INTELLIVENTURES

Job Titles Held:

  • Print / Promotional Products Project Manager
  • Office Specialist and RFID Specialist
  • Owner/CEO/Accounting
  • Digital Prepress Technician
  • Web Area Coordinator

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