Customer Service professional with 15 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Possesses team leadership skills and has experience in staff supervision, primarily as a backup to Management. Dedicated, loyal, focused, team player, willing to learn in order to have an opportunity for growth and career advancement, while also contributing to the company's goals.
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Earned 3 Honor Roll diplomas for maintaining a GPA of 4.0 or higher.
Became a certified MS Word Specialist.
Graduated with a Business Operations certification.
Fluent in English and Spanish
Customer Service, Printer Repairs, Administrative, Team Leadership skills, problem-solver, team player
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