Compassionate Nurse Case Manager offering proven clinical knowledge, natural interpersonal strengths and technical abilities. offering 14 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction.
Accomplishments
Advocate for Crime Victims of the Albany Rape Crisis Center, Albany, NY
Volunteer for Gwinnett Sexual Assault Center, Duluth, GA
Volunteer for Special Olympics, Albany, NY 1995 1996
President's Undergraduate Leadership Award- SUNY Albany, New York 1996
Who's Who Among Students in American Universities and Colleges 1996
Skills
Medical Recordkeeping
Equipment Sterilization
Preventive Healthcare
Accurate Documentation
Blood Draw and Sample Collection
Monitoring Vital Signs
Immunizations and Vaccinations
Medication Administration
Compassionate and Caring
Infection Control Procedures
Direct Patient Care
Work History
Primary Nurse Case Manager, 12/2016 to Current Ascension (System Office) – Kansas City, MO,
Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
Analyzed patient responses to medications, therapies and variances in plans of care.
Educated patients and caregivers on healthcare protocols and processes.
Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
Advocated for and strived to protect health, safety and rights of patient.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Follow-Up Registered Nurse, 03/2014 to 09/2016 Upper Hudson Planned Parenthood – City, STATE,
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Led successful team comprised of RNs, LPNs and ancillary staff.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Monitored patient reactions to drugs and carefully documented findings.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Registered Nurse Case Manager, 03/2011 to 12/2013 VNA Of Albany, Rensselaer, And Saratoga – City, STATE,
Administered medications via oral, IV and intramuscular injections and monitored responses.
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Liaised with physicians regarding patient needs, performance and changes.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Responded promptly and professionally to patient questions and concerns.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Followed all instructions for medication administration and treatment plans as prescribed by physicians.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Created patient assessments and plans for individual home care needs.
Education
Bachelor of Science: Nursing, Expected in 05/2007 Emory University - Atlanta, GA GPA:
Bachelor of Arts: Women's Studies/Psychology, Expected in 12/1996 State University of New York - Albany, NY, GPA:
Certifications
Certified Case Manager, Commission for Case Manager Certification - 05/01/2021 - 05/31/2026
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