Providing empathetic patient care while protecting confidential information
Experience and training in leadership and supervision
Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
Manage multiple tasks simultaneously in a high pressure, fast-paced environment
Communicate effectively with supervisors and co-workers
Skilled at organization with great attention to detail
Work well in groups or individually
Primary Medical Assistant November 2014 to CurrentDeaconess Physicians － Oklahoma City, OK
Taking vitals including BP, 02, pulse, respiration, weight, height, and temperature Gathering medical histories Processes refills, physician orders, medical record requests, and prior authorizations.
Assisting physician during ultrasound and biopsies Preparing and administering medications as directed by a physician Educating patients on use of medications including insulin pens and vials Maintain EHR in Allscripts and Athena Health.
Medical Assistant December 2013 to November 2014Draelos Metabolic Center － Edmond, OK
Maintains EMRs in Centricity Processes refills, physician orders, medical record requests, and prior authorizations.
Flow sheeting labs, vitals, outside examinations, etc.
Bringing back and dismissal of patients Provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment Preserves quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
Chiropractic Assistant/Community Outreach Associate October 2013 to December 2013Favorite Chiropractic － Oklahoma City, OK
Taking vitals including blood pressure, weight, and height Gathering patient health histories and review of symptoms Processes physician orders, medical record requests, and prior authorizations.
Assisted patient with Intersegmental Traction Table therapy Collections on current and past due accounts Verification of insurance benefits and successful claims submission in Seamless EHR Effectively promoted company through corporate marketing events.
Quality Assurance/Quality Control-Team Lead April 2012 to September 2013TEEMCO － Edmond, OK
Verify legality of information in Spill Prevention, Control, and Countermeasure (SPCC) Plans.
Trained and guided engineering staff of 10 on producing SPCC and other plans.
Exceeded goals for production time and quality.
Owner February 2010 to April 2012Candicole's It's All About Them － Edmond, OK
Created custom tutus, flower clips, and other boutique items.
Marketed products on website and through social media.
Provided exceptional customer service and quality product.
Office Manager March 2010 to October 2011YMow? Lawn Services, LLC － Chandler, OK
Managed customer accounts including setting up new accounts and bookkeeping.
Scheduled all appointments.
Handled all customer service requests over the phone and through social media.
Behavioral Health Aid / Program Assistant February 2009 to February 2010Red Rock Behavioral Health － Chandler, OK
Gathering health history and review of symptoms Processes medical record requests, prior authorizations, Educating patients on use of medications and special diets Maintain EHR Follow physician and therapist orders for patient care Provide recreational and therapeutic activities Created behavioral plans for school and home environment Arrange for hospital admissions Linked clients to needed resources within their local community.
Records Manager / Behavioral Health Case Manager July 2007 to March 2009Gateway to Prevention and Recovery － Chandler, OK
Gathering patient health histories and review of symptoms Perform drug screens by urinalysis and provide results Created and maintained all confidential client records Completed client intake Linked clients to needed resources within their local community Processes medical record requests Maintain EHR Verification of insurance benefits and successful claims submission.
Education and Training
Bachelor of Science : Organizational Leadership, 5 2015University of Central Oklahoma － Edmond, OKOrganizational Leadership
Associate of Arts : Diversified Studies, 5 2013Oklahoma City Community College － Oklahoma City, OKDiversified Studies