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primary medical assistant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Licenses
Skill Highlights
  • Providing empathetic patient care while protecting confidential information
  • Experience and training in leadership and supervision
  • Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
  • Manage multiple tasks simultaneously in a high pressure, fast-paced environment
  • Communicate effectively with supervisors and co-workers
  • Skilled at organization with great attention to detail
  • Work well in groups or individually
Professional Experience
11/2014 to Current
Primary Medical Assistant Premise Health Kansas City, MO,
  • Taking vitals including BP, 02, pulse, respiration, weight, height, and temperature Gathering medical histories Processes refills, physician orders, medical record requests, and prior authorizations.
  • Assisting physician during ultrasound and biopsies Preparing and administering medications as directed by a physician Educating patients on use of medications including insulin pens and vials Maintain EHR in Allscripts and Athena Health.
12/2013 to 11/2014
Medical Assistant Banfield Pet Hospital Omaha, NE,
  • Maintains EMRs in Centricity Processes refills, physician orders, medical record requests, and prior authorizations.
  • Flow sheeting labs, vitals, outside examinations, etc.
  • Bringing back and dismissal of patients Provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment Preserves quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
10/2013 to 12/2013
Chiropractic Assistant/Community Outreach Associate Strava San Francisco, CA,
  • Taking vitals including blood pressure, weight, and height Gathering patient health histories and review of symptoms Processes physician orders, medical record requests, and prior authorizations.
  • Assisted patient with Intersegmental Traction Table therapy Collections on current and past due accounts Verification of insurance benefits and successful claims submission in Seamless EHR Effectively promoted company through corporate marketing events.
04/2012 to 09/2013
Quality Assurance/Quality Control-Team Lead TEEMCO City, STATE,
  • Verify legality of information in Spill Prevention, Control, and Countermeasure (SPCC) Plans.
  • Trained and guided engineering staff of 10 on producing SPCC and other plans.
  • Exceeded goals for production time and quality.
02/2010 to 04/2012
Owner Candicole's It's All About Them City, STATE,
  • Created custom tutus, flower clips, and other boutique items.
  • Marketed products on website and through social media.
  • Provided exceptional customer service and quality product.
03/2010 to 10/2011
Office Manager YMow? Lawn Services, LLC City, STATE,
  • Managed customer accounts including setting up new accounts and bookkeeping.
  • Scheduled all appointments.
  • Handled all customer service requests over the phone and through social media.
02/2009 to 02/2010
Behavioral Health Aid / Program Assistant Red Rock Behavioral Health City, STATE,
  • Gathering health history and review of symptoms Processes medical record requests, prior authorizations, Educating patients on use of medications and special diets Maintain EHR Follow physician and therapist orders for patient care Provide recreational and therapeutic activities Created behavioral plans for school and home environment Arrange for hospital admissions Linked clients to needed resources within their local community.
07/2007 to 03/2009
Records Manager / Behavioral Health Case Manager Gateway To Prevention And Recovery City, STATE,
  • Gathering patient health histories and review of symptoms Perform drug screens by urinalysis and provide results Created and maintained all confidential client records Completed client intake Linked clients to needed resources within their local community Processes medical record requests Maintain EHR Verification of insurance benefits and successful claims submission.
Education and Training
Expected in 5 2015 to to
Bachelor of Science: Organizational Leadership
University of Central Oklahoma - Edmond, OK
GPA:
Organizational Leadership
Expected in 5 2013 to to
Associate of Arts: Diversified Studies
Oklahoma City Community College - Oklahoma City, OK
GPA:
Diversified Studies
Skills
attention to detail, benefits, bookkeeping, client, clients, customer service, diagnosis, fast, insurance, leadership, marketing, Excel, Microsoft Office Suite, PowerPoint, Word, Processes, producing, protocols, quality, quality control, supervision, phone, trouble shooting, website
Additional Information
  • Honors Dean's Honor Roll, University of Central Oklahoma Spring 2014 President's Honor Roll, University of Central Oklahoma Fall 2013

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Resume Overview

School Attended

  • University of Central Oklahoma
  • Oklahoma City Community College

Job Titles Held:

  • Primary Medical Assistant
  • Medical Assistant
  • Chiropractic Assistant/Community Outreach Associate
  • Quality Assurance/Quality Control-Team Lead
  • Owner
  • Office Manager
  • Behavioral Health Aid / Program Assistant
  • Records Manager / Behavioral Health Case Manager

Degrees

  • Bachelor of Science
  • Associate of Arts

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