pricing specialist resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Experienced Scan Coordinator with over 35 years of experience in the Grocery Business. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Problem Solving
Verbal and Written Communication
Customer Service
Analytical Thinking
Customer Complaint Resolution
Database Skills
Detail-Oriented
Corporate Communications
Product Marketing
Campaign Implementation
Customer Inquiries and Responses
Vendor Relations
Time Management
Decision Making
Brand Promotion
Microsoft Office Suite
Consumer Buying Habits
Computer Proficiency
Data Collection and Analysis
Team Collaboration
Work History
Pricing Specialist, 05/2012 to Current Lippert Components – Waxahachie, TX,
Perform any daily or weekly price changes
Run reports and keep all logs up to date
Review cashier reports with all department managers
Examine and research any not-on-files and price discrepancy forms
Report pricing issues via intranet form to the corporate office
Email appropriate division staff on any issues related to a product, price points, sizing errors as well as weights and measures compliance
Maintain and monitor store scales in all fresh departments. Fix scale issues either troubleshooting the hardware or resetting the software. Contact helpdesk if needed
Make service calls on all store equipment including cold cases, department ovens and most electrical equipment
Set all ads including Weekly and Weekend sales. Setting an ad includes hanging all tags, make and hang all signs, hang all pos related to the ads. Test scan all end-caps, displays, shippers, etc.
Retrieve and organize all tag shipments and sort according to specific days
Perform weekly test scan assignments
Keep the Pricing Department well stocked and organized. Order any store supplies that are needed
Keep floor well maintained by making sure all tags and signs are 100% , neat and well presented.
Follow any and all guidelines to assure internal and external audits are passed
Act as assistant Receiver when needed. Check in vendors, receive product, monitor any product going in or out to maintain lower shrink
Perform Manager on duty functions when the need arises. Opening main and Liquor Store, disarming the alarms, opening safes.
Maintaining Fresh Check Pro. By using this program, I check the required out of date or close dated product. I pull and rotate product as needed
Travel to other stores and help with division events such as store refreshes and grand openings
Fill, maintain and organize any and all markdowns or clearance items with the end goal of reducing shrink
Offer exceptional customer service by greeting all customers, offering assistance and helping them with finding products.
Pricing Clerk, 07/2015 to 12/2015 Cosentino's Food Stores – Grain Valley, MO,
Maintained all signage for store as a seasonal worker
Walked floor and assisted customers as needed
Research and retrieve stock for customers using very tall ladders, pallet jacks and U-boats
Kept all supplies full and organized
Instacart Shopper, 09/2017 to 10/2019 Instacart – Saratoga Springs, NY,
Receive orders via the Instacart app
Arrive to designated store in a timely manner using GPS
Begin the shop by greeting the customer and offering any assistance
Pick the order, being mindful of any customer requests in their notes. Be thoughtful to pick with quality and freshness in mind
Keep good communication open with the customer on any out of stock items or concerns with quality of an item
Communicate any replacement options that might be available
Always offer continued assistance up to checkout for any last minute items the customer needs added.
Being very efficient with time to meet certain deliver times
Maintaining good food handling and temperature chain of custody practices
Follow any and all Liquor Law practices when needed
HIPAA certified to deliver scripts
Communicate with customer on my arrival time and provide excellent customer service at their door.
Contact Instacart on any issues that need to be fixed or addressed
Scan Coordinator, 05/1987 to 05/2012 Fiesta Mart – Garland, TX,
Perform all price changes
Setting ads
Complete all required test scan assignments
Maintain all signage and tags throughout the store
Follow all guidelines to stay compliant with state and internal audits
Communicate with corporate staff via email on all issues that need attention
Organize and order all pricing supplies
Prepare all tags and signage for weekly ad changes
Monitor department and register scales in the store for equipment health and price accuracy
Run all reports such as cashier performance, price discrepancies and not-on-files. Review with department heads as needed
Apply all pricing batches, change prices in the POS system as needed. Fix any price discrepancies
Review exception report weekly to fix any pricing issues including weights and measures compliance such as taxable and food stamp ticks.
Oversaw nine stores as a division lead. Would mentor new Scan Coordinators and answer any questions when there was any problem at their store. Was given access to remotely dial into a store and assist in fixing any errors. Assigned a day to work in the office as an AD proofer before the ads went to press.
Education
High School Diploma : , Expected in 05/1987 to Lake Brantley High School - Altamonte Springs, FL GPA:
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