LiveCareer-Resume

pricing analyst resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proactive and creative Deals Desk Analyst offering a strong customer first focus. Successful in devising pricing proposals in line with client specifications and objectives through clear communication with sales organization and attention to detail. Driven to minimize costs by continually comparing project costs to estimates and coordinating with leaders on cost-cutting and margin retention methods. Strong acumen in process optimization and using training directives to drive continuous improvement. Professionally acknowledged for streamlining processes, boosting team performances, and creating an environment of achievement for management.

Skills
  • Skilled in SalesForce (SFDC)
  • Pricing tool development
  • Pricing analysis
  • Excel proficiency
  • Active Listening
  • Problem-Solving
  • CPQ
  • SaaS
  • Subscriptions
  • Strategic Planning
  • Process optimization
  • Opportunity management
  • Customer service
  • Verbal and written communication
  • Sales report creation
Education
Berklee College of Music Boston, MA Expected in Bachelor of Arts : Songwriting And Production - GPA :
Work History
Ccs Medical - Pricing Analyst
Arlington, TX, 10/2019 - Current


  • Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
  • Enabled sales operations to run smoothly through effective management of department's workflows and processes.
  • Maintain accurate primary quotes in opportunities based on analytical reporting performed in SFDC.
  • Converting all existing quotes with outdated product offering into quotes compliant with newly introduced SKU and policy changes.
  • Create new quotes as requested by the sales organization and the channel.
  • Mentor, guide and develop junior members of the Deals Desk/Pricing Team,
  • Research customer's current environment and proactively work on renewals quotes for customers to actively contribute to forecast
  • Review and analyze pricing requests within EMEA and Strategic east for the SDWAN business unit, provide guidance and negotiate to reach final pricing agreement.
  • Engage with Field Sales Management and the Sales VP in order to review and negotiate deals, providing high level summary and pertinent decision making information.
  • Perform margin Analysis to determine the profitability of deals.
  • Work with regional sales team in EMEA to determine the best structure for complex deals to maintain desirable ACV and TCV.
  • Work with SE and sales reps to determine the best technical and cost effective solution for customers environment.
  • Identify potential issues and problems with tools or process and escalate them for resolution to prevent interruption to the work of the sales team.
  • Created and maintain a company wide training document for onboarding sales reps outlining the creation of opportunities and quotes in SFDC.
  • Training onboarding sales reps in EMEA and US territories using training aforementioned document.
  • Conduct competitive interviews to select qualified candidates for deals desk in EMEA and APJ.
  • Curated training curriculum for Global Deals Desk Analysts onboarding and successfully delivered training to new hires
Arrow Electronics - Sales Operations Specialist
Salt Lake City, UT, 11/2018 - 10/2019
  • Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
  • Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
  • Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Develop rapport and maintain a strong working relationship with internal and external customers via telephone and email
  • Resolve customer complaints by investigating problems and providing recommendations and solutions
    Assigned to 1-4 account executives (AE) to support and grow sales revenue
  • Responsible for working with the AE on all account/customer related requests
    Work with AE and solutions architect to understand the BOM and SOW to obtain competitive pricing for materials and software
  • Work with distributors, manufacturers, Service teams and third party service partners to provide customer with the best solutions
  • Create quotes and process sales orders in Netsuite
  • Create and manage projects for Service team in Open Air
  • Ongoing order management and shipment tracking
  • Update sales order ETA’s for the internal team in Netsuite
  • Capture and manage CRM information within Netsuite
  • Work with Manufacturers to create configurations customers and apply incentives/discounts
  • Create and maintain multiple commodity deals in Cisco Commerce Workspace
  • Generate vendor purchase orders for processing
  • Review backlog report to provide expected ship dates for orders and troubleshoot any errors/issues with orders


Thrivent Financial For Lutherans - New Business Case Manager
Hickory, NC, 10/2017 - 11/2018
  • Support advisors and agents with all aspects of suitability, underwriting and application questions and requirements
  • Processing applications including scrubbing paperwork, ordering forms and exams and medical records
  • Submitting applications and working with carrier case managers and underwriters
  • Provide pre-submission support and coordinating conference calls through IMO on large or complex cases
  • Anticipating problems and resolving processing, suitability and customer service related issues
  • Negotiating and positioning cases to provide the best interest rates, and make sure policies are issued in a timely fashion
  • Keep agency integrator CRM up to date with accurate information.
  • Communicate often and professionally with agents and advisors to ensure a business is submitted efficiently and followed up on accurately up until issue of policy
  • Contracting and licensing for new agents and ensuring agents are up to date on product training and licensing.
  • Creating new business practices for operations team
  • Training new case managers in Raleigh office and nationwide

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Resume Overview

School Attended

  • Berklee College of Music

Job Titles Held:

  • Pricing Analyst
  • Sales Operations Specialist
  • New Business Case Manager

Degrees

  • Bachelor of Arts

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