Pricing Analyst resume example

• Providing staffing and management support to all employees for assignments on client premises. Maintained, monitored, and trackied statistical and departmental reports for attrition. Verified weekly payroll utilizing ADP. Forecasted staff requirements to facilitate timely recruitment and client satisfaction. Prepared, presented, and conducted orientation for new employees. Managed all accident investigations regarding workers compensation.

• Engaged with customers, insurance agents, and national commercial clients to complete auto glass insurance claims. Utilized auto glass knowledge and expertise to consistently select the appropriate part for repair. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified time-frames.

• Performed pre-flight quality surveillance checks on jet fuel. Assisted with the development of hazard mitigation/control monitoring plans (HAZMAT certified). Checked passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications were met.  Verified that emergency equipment was in working order.

• Answered calls from past and potential customers to complete retail orders procuring over $380,000 in sales while utilizing Cisco and Gemini Software. Formulated and enforced Service Center policies, procedures and quality assurance measures. Developed effective relationships with all call center departments through clear communication.Resolved customer questions, issues and complaints. Maintained up-to-date records at all times. Addressed customer service inquiries in a timely and accurate fashion.

• Developed curriculum and choreography to aid in the maturing of young women to reach full potential. Helped the students stay focused and motivated to reach their goals passing any obstacles constructively. Acted as a role model for students by exhibiting positive behaviors. Supplied one-on-one attention to each student, while maintaining overall focus on the entire group. Fostered a culture of good sportsmanship, cooperation and responsibility.

• Completed routine inspections and was responsible for all refuel operations for unit. Established yearly training calendar, and conducted all annual training for soldiers. Implemented new standard operating procedure for Army inspections and EPA guidelines. 

Organized, updated and maintained over 200 patient charts.  Performed pregnancy tests and sent specimens for laboratory testing. Cleaned and sterilized instruments and disposed of contaminated supplies.  Ensured HIPAA compliance. Educated patients about their treatments. Performed lab tests and communicated results. Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.Instructed patients and family members on proper discharge care. Trained on BBP, ECG, OSHA, CPR, HIPPA, CPT- ICD9. Performed phlebotomy as needed.