Dedicated and focused Administrative Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
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Increased office organization by developing more efficient filing system and customer database protocols.
Ensured customer satisfaction by continuously monitoring pricing structure .
Maintained safe work environment and provided high level of safety
awareness among warehouse and production teams, through communication, education, and enforcement of work safety practices.
Improved processes in production planning and scheduling, inventory
management, transportation and logistics for ISO 9002 certified manu-
facturer of laminated electronic substrates.
Maintained pricing structures for all customers, integrating vendor-approved cost support with sells provided by sales force, thus ensuring
correct rebate amounts credited to Gordon Food Service.
Created file management system to organize various projects.
Provided IT support as AS400 operator and hardware service liaison.
Communicated with Production Control, Customer Service, and Manu-
facturing departments in order to keep all team members apprised of
shipment requirements.
Trained new staff members.
Scheduled outbound shipments, and prepared export and hazardous
goods documents.
Maintained Standard Operating Procedure documents, to ensure com-
pliance with ISO 9002 guidelines.
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