Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Summary

To obtain a Case Management/Counseling position using my education and my extensive experience working with diverse populations with addiction issues, mental health, domestic violence and legal/criminal backgrounds.

Core Qualifications
  • Certified Addictions Counselor, CASAC
  • Hard-worker
  • Self-starter
  • Skilled multi-tasker
  • Communication skills
  • Biopsychosocial assessments
  • Experience working with disabled persons
  • Clinical documentation
  • 12 Steps programs
  • Culturally-sensitive
  • Organizational Skills
  • Calm under pressure
  • Sound judgment
  • Excellent interpersonal skills
  • Time Management
  • DSM-IV knowledge
  • Child abuse prevention
  • Cognitive Behavioral Therapy (CBT)
Professional Experience
02/2013 to 06/2015
Prevention Case Planner Community Medical Services Tucson, AZ,
  • Provide concrete outreach and advocacy services to developmentally disabled parents and/or mental health clients and/or their children.
  • Provide supportive case management.
  • Assist parents/children in locating and becoming involved in local community resources to reduce isolation.
  • Addressing the needs of children as it relates to their disabilities.
  • Assist parents to meet the educational and medical needs of their children.
  • Educate parents on the development stages and needs of their children.
  • Provide intensive in-home support to family/caregivers to assure child's safety and provide guidance with home management skills.
  • Responsible for maintaining regular contact with other service providers. i.e. Department of Social Services, Family & Criminal courts, Social Security Disability, Probation, Albany County Mental Health Services, Child Protective Services
  • Responsible for the schedule and facilitate Service Plan Review to monitor client progress.
  • Proficient in documenting client progress.
  • Maintaining a high Degree of confidentiality and provide psycho-educational training that address specific issues that disrupt successful functioning in the community with emphasis on triggers that create anxiety and frustration.
  • I am also committed to empowering others to solve his or her problems.
02/2003 to 02/2010
Substance Abuse Counselor Hartford Dispensary Torrington, CT,
  • As an OASAS Credentialed Addictions Professional, I provide treatment as a member of an interdisciplinary team.
  • Interviewed and assessed new clients each week.
  • Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.
  • Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.
  • Worked with clients with co-occurring disorders.
  • Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload.
  • Worked with clinical psychiatrist to draft treatment plans for clients.
  • Referred clients to outside social service providers to address psychiatric and personal issues.
  • Completed documentation for all clients attending group sessions.
  • Selected and recommended new instructional materials and programs for use in the substance abuse program.
  • Facilitated a weekly discussion group about relationship issues for men and women.
  • Cultivated positive relationships with other mental health professionals, programs and associations.
  • Administered discipline appropriately and set limits for behavior.
  • Implemented therapeutic plans for each child and recorded child's progress in case file.
  • Built positive rapport with law enforcement officers, court officials and community service agencies.
  • Referred clients to other mental health resources in the community for further services.
  • Communicated regularly with family members and significant others during the treatment process.
  • Referred family members to outside support options to help them cope during times of increased stress.
  • Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse.
  • Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs.
  • Led group therapy sessions.
  • Developed case files and treatment plans under the supervision of the facility's clinical psychologist.
  • Acted as a role model for clients by exhibiting positive behaviors.
09/1998 to 02/2003
Senior Counselor Hedgerow House City, STATE,
  • At this halfway house for individuals with addictions, facilitated clients obtaining daily living skills including cleaning, cooking and personal hygiene.
  • Provided nutrition and healthy lifestyle education; planned activities to enhance socialization, sober leisure skills, interpersonal communications with awareness of boundaries for re-entry into the community and independent living.
  • Supervised weekend and part-time staff.
Expected in 2011
Bachelor of Arts: Professional Studies
Empire College - Saratoga Springs, NY

Emphasis in Community and Human Services

Coursework in Health and Human Services

Expected in 2007
NY State Credential:
OASAS - Saratoga Springs, NY

Expected in 2001
Select One:
Hudson Valley Community College - Saratoga Springs, NY

Human Services


Proficient in the areas of substance abuse, child abuse and neglect.

The ability to work in a fast-paced environment.

The ability to follow instructions well and make decisions with little to no supervision.

Delegate responsibilities to coworkers to meet agency expectations. Effectively answer phone messages and return calls in a timely manner.

Computer skills. All Microsoft programs.

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School Attended

  • Empire College
  • Hudson Valley Community College

Job Titles Held:

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