Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Adept at problem solving, customer service and hiring and training hardworking, quality staff. Well organized and enjoys clean and safe work environments.
Great customer service skills
Knowledgeable of standards
Outstanding communication skills
Accurate cash handling
Recruiting and interviewing
Conflict resolution skills
Promoted to Store Manager after five months in the Assistant Manager position. Led and motivated the store team to increase sales and ensure efficiency. Redesigned fashion floor layouts weekly with an increase in customer traffic. Set up procedures to improve in loss prevention to increase in profits
Ulta BeautyStrongsville, OHPrestige Beauty AdvisorDemonstrated proper use of makeup and skin care products. Cross sell beauty products when appropriate( e.g. serums, body lotions, and hair care products). Identified customers needs and recommends cosmetics and skin care products based on customer preferences. Ensure proper presentation of product on shelves. Advise customers on how to take care of their skin. Inform customers on prices and special offers. Replenish and stock shelves as needed.
PCX Clothing CompanyParma, OhioStore ManagerDelivered excellent customer service by greeting and assisting each customer. Meet customers needs to build a a great shopping experience. Stocked and displayed merchandise when shipments were received. Reorganized merchandise to meet company demand.Kept a clean and well organized sales environment.
Trends and MoreParma, OhioSales ManagerAddressed customer inquiries and resolved complaints due to strict store policy. Increased sales by improving advertisement and merchandise knowledge. Kept records of sales to tract customer demands.
Polaris Career CenterMiddleburg Heights, OH, United StatesHigh School Diploma: Cosmetology
James Ford Rhodes High SchoolCleveland, OH, United States
Sales, Customer Service, Greeting, Organized Sales, Receptionist, Retail Sales, Customer Inquiries, Increased Sales, Of Sales, Sales By, Sales Manager, Sales To, And Sales, Cash, Cash Handling, Increase, Increase Sales, Interviewing, Leadership Skills, Loss Prevention, Operations, Outstanding Communication, Outstanding Communication Skills, Problem Solving, Recruiting, Retail, Retail Marketing, Sales And, Training