Responsible and energetic employee offering experience in various environments. Proficient multi-tasker with ability to manage a muli-line phone system, records maintenance and high-volume business inquiries. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues.
As a preschool teacher there is a lot of responsibility on keeping children safe, but also showing them safe alternatives to their actions. I lead parent teacher conferences for 47 children. Each child had daily logged activities in the five categories of learning required by the State of Illinois. I was compliant with the classroom guidelines set for the preschool and matainted the Gold Standard for going beyond the average requirements. Weekly lesson plans, newsletters, reflections, and child logs were complete on time and filed accordingly.
The Blake of Oxford is an assisted living facility. With a fine dining restaurant style dining room, residents expected quick and professional serves. During my time at the Blake my ability to multitask improved tremendously. I learned the importance of keeping a clean workstation to avoid accidents and enhance productivity during a shift.
I was employed at Fuzzy Peach for 14 months. During that time I had the opportunity to become assistant manager. This experience tested my ability to multitask, learn new skills at accelerated speeds, handle customer complaints professionally , and work with a team and the owners. I was trusted with opening and closing the store and returning the days moneys to the safe.
As a full time college student I worked part time at Coach during the holiday season. This experience placed me in uncomfortable situations with customers that were dissatisfied with a purchase. I learned how to handle situations calmly and effectively over the phone and in face to face conversations. I am confident in my ability to stay calm and resolve any dilemmas that arise.
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