Short term, to utilize skills as in the costumer service industry to prepare for my career in the future. Long term, to become an RN in pediatrics and prenatal care. Costumer service rep committed to addressing customer concerns with speed, accuracy and professionalism. I am currently a Preschool teacher at parkway children school | may 2015 to current Teaching between ages 0-4 15 months experience student practioner-clinical externship | college america phoenix | may 2013 160 hours clinical Provided a helping hand at a clinic facility
Managed call flow with up to 3 calls in 5 minutes.
Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.
Solved severe child behavioral issues in positive and constructive ways.
Parkway Children SchoolPhoenix, AZpreschool teacher
Offered detailed daily reports that outlined each child's activities.
Maintained daily records of activities, behaviors, meals and naps.
Carefully monitored children's play activities.
Created and implemented a developmentally appropriate curriculum.
Unloaded, picked, staged and loaded products for shipping.
Worked at a rapid pace to meet tight deadlines.
Total TransitPhoenix, AZCustomer Service Inbond calls
Addressed customer service inquiries in a timely and accurate fashion.
College AmericaPhoenix, AZ, united statesassociate medical: Medical specaltiesGPA: GPA: 48