Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Outgoing and friendly Receptionist delivers customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration. Empathetic, commended for chart accuracy, effective team collaboration and unprecedented patient relations. Team player capable of interacting with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations. Well-qualified Healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. previously certified in nursing assistance. Currently enrolled to become a medical assistant. Very eager to learn and get to know other parts of the medical field.

  • Early childhood education
  • Basic clerical knowledge
  • Classroom management
  • Child development
  • Group and individual instruction
  • Infection control and aseptic procedures
  • Conducting intakes
  • Feeding assistance expert
  • Medical records management
  • Dementia and Alzheimer's knowledge
  • Patient privacy
  • Patient management
  • Patient-focused care
  • Transporting patients
  • Chronic disease management
  • Inpatient care
  • Documenting behaviors
  • Specimen collection and analysis
  • Direct patient care
  • Data entry
  • Patient assessments
  • Measuring bodily fluids
  • Charting and clinical documentation
  • Computer proficient
  • Strategic sales knowledge
  • Good listening skills
  • Quick learner
  • Medical terminology knowledge
  • Stock management
  • Training development aptitude
  • Professional telephone demeanor
  • Complaint resolution
  • Recordkeeping strengths
  • Multi-line phone talent
  • Money handling abilities
Work History
08/2017 to 12/2018 Preschool Teacher Dean Health | Sappington, MO,
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
06/2017 to 08/2017 CSR Maximus, Inc. | Fort Wayne, IN,
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Cross-trained and backed up other customer service managers.
  • Implemented and developed customer service training processes.
  • Managed timely and effective replacement of damaged or missing products.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
08/2014 to 07/2016 CNA Mcguire Group Health Care Facilities | Hamburg, NY,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Expected in High School Diploma | Twin Lakes Senior High School, Monticello, IN GPA:

I transferred to Pioneer at the end of my freshman year.

Expected in 2014 High School Diploma | Pioneer Jr-Sr High School, Royal Center, IN GPA:
Expected in Associate of Applied Science | Medical Assisting Ivy Tech Community College of Indiana, Logansport, IN GPA:

I'm currently in my first semester of classes to obtain my medical assisting degree. I'm projected to graduate August 2020.

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School Attended

  • Twin Lakes Senior High School
  • Pioneer Jr-Sr High School
  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Preschool Teacher
  • CSR
  • CNA


  • High School Diploma
  • High School Diploma
  • Associate of Applied Science

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