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Prep Worker Resume Example

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PREP WORKER
Summary

Organized and diligent Food Service worker offering over 10 years of food handling experience combined with high-energy, enthusiastic approach to serving customers. Knowledgeable about managing ingredient preparation, trash removal and other needs with little supervision. Dedicated to building loyal base of customers by providing exceptional, consistent service. Focused Store Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.

Skills
  • Recipe preparation
  • Multitasking
  • Team-oriented
  • Highly motivated
  • Food preparation
  • Punctual and honest
  • Ingredient inspection
  • Active listener
  • Cleaning and organization
  • Communication
  • Time management
  • OSHA
  • Focused and disciplined
  • High volume production capability
  • Sales Techniques
  • Issue and conflict resolution
  • Clerical
  • Leadership
  • Friendly, positive attitude
  • Customer service
  • Microsoft Office
  • Insurance sales strategy
  • Lead development
  • Organizational skills
  • Work ethic
  • Teambuilding
  • Relationship building
  • Customer follow-up
  • Improvement plan knowledge
  • Experience in leadership
  • Ability to analyze reports
  • Decision-making
Experience
Company Name | City, StatePrep Worker08/2020 - Current
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Monitored and counted food stock and supplies to reorder on time.
  • Prepared large batches of food according to standard recipes.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures.
  • Selected, measured and weighed ingredients in specified amounts.
Company Name | City, StateInsurance Sales Agent10/2019 - Current
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Upsold products to policyholders and potential new clients.
  • Exceeded company sales goals for new policies.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Exceeded team goals by partnering with staff to share and implement best practices.
  • Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Company Name | City, StateCook/Bakery Worker07/2002 - 08/2020
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Processed bakery sales transactions for more than 600 customers per day using POS system.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Company Name | City, StateManager08/2019 - 03/2020
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Education and Training
Rockcastle County High School | City, StateGED05/2002
Penn Foster College | City, StateSome College (No Degree) in Paralegal
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Resume Overview

School Attended

  • Rockcastle County High School
  • Penn Foster College

Job Titles Held:

  • Prep Worker
  • Insurance Sales Agent
  • Cook/Bakery Worker
  • Manager

Degrees

  • GED
    Some College (No Degree) in Paralegal

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