Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks. Proven track record of accurately completing research, reporting, information management, marketing, and business development efforts within budget requirements. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Proficient in Microsoft Office Operating System
Premise Technician02/2012 － 08/2013AT&TAlsip, IL
Work both inside and outside and are responsible for the installation and customer care of the new U-verse integrated digital tv, high speed internet and voice services.
Educate customers on service features and functionality.
Program customers desktops and laptops to function with AT&T U-verse.
Install and rearrange coax cable and cat5 telephone wiring.
Receiving/Replenishment Associate08/2011 － 02/2012Mariano's Fresh MarketChicago, IL
Receive and account for merchandise.
Verify purchase order, tag, and deliver to consignee, and place equipment in area designated, noting any shortages or overages.
Inspect for damage received in transit.
Operate the supply stand for departments located at college, fill orders as per requisition, and assist the Fiscal Agent and Property Control Supervisor in conducting periodic inventories of capital equipment items.
Maintain inventory control file on supply stand items.
Order and receive merchandise for same as required.
Maintain supply stand area in an orderly condition.
Label capital equipment items consigned to the college on receipt.
Process shipping of merchandise via United Parcel, U.S.
Post Office or freight lines.
Ability to monitor and update sales display areas.
Collect obsolete equipment and deliver to salvage; unload, count and deliver books and supplies to bookstore.
Move and assemble furniture.
Pick up and deliver items to be stored; maintains and updates purchasing files.
Assist setting up for special events.
Perform athletic and janitorial inventories.
Able to offer advice to customers.
Responsible for stocking, cleaning and replenishing sales areas.
Able to help customer in product selection.
Teacher's Aide/Administrative Assistant12/2000 － 06/2010Emmett Till Elementary SchoolChicago, IL
Provide high-level support to the Principal, Teachers and other Administrative staff.
Provide customers and visitors with escort services.
Create, write, research, edit and maintain memos, letters, spreadsheets, etc.
Maintain a log of all administrative and contractual, and security records.
Coordinate facility-related issues, including but not limited to, ordering office supplies and equipment, and maintenance of facility records.
Provide technical support for administrative staff.
Responsible for providing security services for residents, visitors, and students to ensure their safety while on school property.
aking travel arrangements for students for field trips and other school related activities.
Responsibilities would include extensive work with MS Word, Excel, and Power Point to type proposals, generate reports, print client financial statements, assemble tax returns, and create graphics.
Host04/2008 － 10/2008Bubba Gump Shrimp CompanyChicago, IL
Responsibilities include answering phones, assisting/seating customers, shipping/receiving packages and assisting managers' in mapping out floor plans for the days shift and big parties.
Maintenance Worker10/2006 － 01/2008Smith Maintenance CompanyChicago, IL
Performed routine actions that included cleaning, waxing, mopping floor, and clearing of school grounds.
Also responsible for receiving and shipping packages, placing orders for supplies and answering phones.
Customer Service Rep04/2006 － 08/2006Mobil 3Hammond, IN
Provided customers with assistance in selection of products sold in store.
Stocked items and assembled and disassembled product advertisements.
Learn extensive information about products in order to best assist patrons with selections.
8 2014High School Diploma:Hyde Park High School - General StudiesChicago, IL
Rust College - Communication TechnologyHolly springs, MS
ITT Technical Institute - Computer Engineering & ElectronicsMatteson, IL
Administrative, advertisements, cable, cat5, client, customer care, desktops, edit, special events, features, financial statements, graphics, inventory control, laptops, letters, Excel, Office, Power Point, MS Word, Pick, proposals, purchasing, receiving, research, safety, sales, shipping, spreadsheets, Supervisor, tax, technical support, telephone, answering phones, tv, travel arrangements, type, wiring