LiveCareer-Resume

predictive maintenance professional resume example with 2 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

= To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Customer Accounts Management
  • Verbal and Written Communication
  • Critical Thinking
  • Customer Inquiries
  • Weather Tolerance
  • Team Goals
  • Work Organization and Prioritization
  • Responsible and Punctual
  • Active Listening
  • Project Deadlines
  • Customer Service
  • Jobsite Safety
  • Team Collaboration
  • Reading Comprehension
  • Workflow Efficiency
  • Corporate Regulations
  • Team Leader
  • Client Satisfaction
Education
Roanoke Rapids High School Roanoke Rapids, North Carolina, Expected in 05/2019 High School Diploma : - GPA :
Work History
Gpm Investments - Predictive Maintenance Professional
Big Stone Gap, VA, 05/2022 - Current
  • Completed timesheets and project reports on time to maintain client files for future reference.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Cold-called leads and closed large number of new sales over several months.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Expanded customer base and boosted profit within product line.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Exceeded goals for new accounts in single sales cycle.
First Health Of The Carolinas - Cashier Specialist
West End, NC, 08/2021 - 05/2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of sales.
  • Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Trained as Cashier and provided back-up coverage to provide customers with optimal support.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Food Lion - Grocery Stocker
City, STATE, 04/2021 - 06/2021
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Completed regular cycle counts and inventory audits.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Used [Software] to record received, counted and stored stock items.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Performed inventory control, such as counting and stocking merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Drugco Pharmacy - Customer Service Associate
City, STATE, 10/2020 - 04/2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Offered basic technical support for clients on wide range of company products.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

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Resume Overview

School Attended

  • Roanoke Rapids High School

Job Titles Held:

  • Predictive Maintenance Professional
  • Cashier Specialist
  • Grocery Stocker
  • Customer Service Associate

Degrees

  • High School Diploma

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