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pre sentence investigator resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Meticulous client-focused professional, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Criminal Justice and Legal.
Skills
  • Case management
  • Interpersonal skills
  • Criminal law knowledge
  • Culturally-sensitive
  • Microsoft Office Proficiency
  • Excellent Communication Skills
  • Self-motivated
  • Strong verbal communication
  • Extremely organized
  • Data management
  • Ethical and honest
  • Detailed report writing
Work History
Pre-Sentence Investigator, 05/2015 to 01/2017
State Of IdahoRexburg, ID,

Conducted personal interviews with offenders to obtain information in family and criminal background, employment, mental health and substance abuse history, and offenders' version of crime; made collateral contacts with family members, neighbors, law enforcement personnel, attorneys, witnesses, and victims; gathered, reviewed and analyzed criminal background and other police, probation and parole, military, restitution reports, prosecutor's information, and psychological and equivalent evaluations.


Complied information collected and wrote a report detailing all facets of the investigations; made a recommendation concerning disposition of the case and outlined plans for treatment and rehabilitation available to the court. 

Probation and Parole Officer, Senior, 05/2011 to 05/2015
Center For Diagnostic ImagingBlaine, MN,

Counseled offenders in dealing with a variety of problems including drug and alcohol abuse, financial, marriage, employment, education, and legal problems; performed sign-up and risk/needs assessment of new clients; supervised offenders according to evidence based practices; monitored adherence to parole and probation rules and court and commission orders; made collateral contacts and verified residence and employment; conducted home visits; designed, implemented, and modified case plans for offenders and monitored progress; communicated and cooperated with law enforcement agencies in investigating new or continuing criminal activity. 


Maintained case management files and filed notes; utilized various computer programs for research, data compilation, tracked and monitored offender data; performed DNA collections; monitored and enforced sex offender registration.

Healthcare Customer Service Representative, 08/2002 to 08/2004
First HealthCity, STATE,

Communicated with patients and patient representatives to resolve healthcare accounts while offering excellent customer service; maintained diplomacy when addressing escalated matters; provided thorough, efficient, and accurate documentation and updates in all required systems for each work event.


Reviewed open accounts to determine appropriate actions through understanding charges, billed claims, payments, denials, adjustments, and refunds.
Responded to verbal and/or written inquiries in a timely manner.
Processed all correspondence with adherence with the Health Insurance Portability and Accountability Act (HIPAA) guidelines where applicable.

Education
Bachelor of Science: Criminal Justice, Expected in 2010 to Boise State University - Boise, Idaho
GPA:
  • Coursework in Criminology and Criminal Justice
  • Coursework in Law Enforcement
  • 3.9 GPA; Dean's List; Honors College Referral
Accomplishments
State of Idaho Peace Officer Standards and Training 12th Probation and Parole Academy Vice President
Certifications
State of Idaho Basic Adult Probation and Parole Certificate dated 21st day of March, 2012,

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Resume Overview

School Attended

  • Boise State University

Job Titles Held:

  • Pre-Sentence Investigator
  • Probation and Parole Officer, Senior
  • Healthcare Customer Service Representative

Degrees

  • Bachelor of Science

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