Sales Manager with extensive knowledge of the Auto Industry. Energetic and outgoing with an
innate drive to make sales quota.I'mTeam-oriented and I work well in a collaborative environment,
yet I thrive on personal sales achievements.I have extensive knowledge with working a special
finance program based off lead driven customers and can deal with all aspects of a customer's
current credit situation.I am familiar with almost all finance companies lending guidelines and deal
killers.I have been a successful salesman,finance manager,finance director,new car director and Pre
Owned Director.I believe my knowledge of finance makes me a huge asset on the desk. I'm
Experienced with Reynolds&Reynolds, ADP, Inventory Plus,Price Driver, Auto Trader,Cars.com,Truleads,Carfax,Oasis,Manheim,Purchasing online,multiple
CRM tools,whos calling,Call revu,Trade in Valet/Carphoria, Autoexchange,Vauto,Redbumper,Vin solutions,Dealer socket and many
more.I have 20 years of experience in the Auto Industry and I'm always looking to learn
something new every day and better myself.
Dedicated team player
Cheerful and energetic
Reliable and dependable
Excellent time management
MS Office proficient
Developed highly effective sales training strategies as Sales Manager of a 30-person team.Developed process for getting vehicles in and out of service within 24-72 hours.Numerous Certification awards for Record CPO months.Numerous awards from Lenders for Outstanding portfolio and sales.Numerous Awards for Record Months and All Time Gross. Maintained a 51% traded for percentage and maintained a wholesale loss of only 20k for the entire year of 2016.
Pre- Owned DirectorNov 2012 to Feb 2017 Fort Bend Toyota － Richmond, TexasPre- Owned Director Fort Bend Toyota-Richmond,Texas. My
duties at Fort Bend included pricing all vehicles online daily,shopping the market
for market pricing,managing Inventory of 170 units plus,getting all vehicles
through the shop and paying close attention to cost of RO's,dealing with
vendors for vehicle Recon to make all vehicles showroom ready,oversaw the
Certification process, purchasing all vehicles for dealership using
various connections to find the best price,best condition,best
mileage,managed between 80-100 vehicles monthly for wholesale and maintained a
loss of only 20k for the entire year of 2016. Maintained a monthly goal of
either 5k profit or loss in wholesale for 2016. The same day a vehicle was
traded in pictures were taken and the vehicle was posted online. Started a
procedure using all vehicle Ro's and work orders with Carfax and any Cert
info to provide every customer with a Evidence pack on what was done to
the vehicle to maintain profits. Took an early T/o on every customer to set the
pace to make profit. I Met with Finance daily to go over CIT and any
issues that needed to be resolved. Contacted any customer with any issues to
resolve in a timely manner. I Trained sales staff every morning and
tracked salesman activity daily as well as confirm and make appointments for sales
staff. Listened to sales calls and trained on how to get better. I Followed up
with customers from previous days,weeks and months and sent out a personal
email to every Internet lead as well as a Thank You call. I Assisted new cars
with help on trades and closing deals.I worked at least 50% of deals that came
into the store.
Pre Owned ManagerOct 2011 to Nov 2012 Legacy Ford － Rosenberg, Texas
Managed sales staff and pushed every salesman to hit their goals as well as
make appointments daily.Trained sales on overcoming objections and useful
sales tips.Took an early t/o on every customer to set the pace to make
gross.Managed the inventory and oversaw the Certification program of
vehicles.Worked with all vendors to recon all vehicles to make sure they are
showroom ready.Met with finance daily to go over CIT and find out status of
all deals. I Submitted 80% of all pre owned deals and assisted new cars with any
help getting a deal financed.Appraise vehicles and shop specialty vehicles in
the market so the new car dpt can get the highest value for their trade.Used
CRM tool to track salesman activity as well as call on unsold customers.Used
CRM tool to listen to sales calls so i can find out where we can better
ourselves.Be a coach to sales staff and always stay positive.
New Car Sales DirectorJun 2009 to Sep 2011 Westside Chevrolet － Katy, Texas
Managed New car sales staff and trained all employees on overcoming
objections and useful sales tips.Managed new car inventory,Internet
Dpt,Advertising,Dealer Trades,Cost of sale,PDI and Hiring.I left Westside
Chevrolet for a better opportunity.
Pre Owned Manager/Special Finance DirectorSep 2004 to Jun 2009 Mazda Of Clearlake － Webster, Texas
Managed Inventory and Wholesale
Managed staff of over 12 Salesman.
Trained staff daily on overcoming objections and sales techniques.
Worked with service and vendors on getting vehicles show room ready.
I assisted New
cars with getting any deals approved under a 630 credit score or any deals
with tough advances
I maintained good
relationships with the lenders which helped get a lot of deal exceptions,extra
back end gross,get the deal bought
Purchased all vehicles for the store and maintained a profitable pre-owned Dpt.
Ran special finance Dpt with a 45k budget on purchasing subprime leads and
managed 6 BDC staff as well as managed all pre owned staff. I left Mazda for a
Pre Owned ManagerOct 2002 to Sep 2004 David Mc David Nissan － Houston, Texas
This stores was selling a lot of cars and I wanted to be a part of it. I started as a Salesman selling over 30 cars plus monthly and was promoted to Sales Manager withing 90 days.
Worked as a Pre Owned Manager in a special finance dpt dealing with
subprime leads and generated over 1.2 million dollars in gross monthy. In charge
of 28 sales staff that only worked in this Dpt. I left David Mcdavid Nissan for a better
High School Diploma1995HCC College － Houston Stafford, TexasBusiness : Basics Attended HCC until my first son was born.
Advertising, phone skills,making appointments, budget, coaching, CRM,training, dependable, finance, Hiring, inventory, Team leadership, market pricing, MS Office, outlook, purchasing, selling, sales, team player, time management,humble