Operated 12 incoming phone lines and properly directed all calls. Appointed as Lead Legal Assistant to negotiate settlement claims. Litigation document preparation, filing expert, responded to discovery before deadlines. Capable of resolving Medi-Cal and Medi-Care liens.
Met with clients and other legal professionals to discuss case details.Completed case research via LexisNexis and Westlaw databases. Corresponded daily with clients, insurance adjusters, doctors and attorneys. Composed and typed routine letters of correspondence. Redacted confidential information from all legal documents on a case by case basis. Trained new employees on office equipment and job duties. Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes. Drafted, received and tracked due diligence checklist. Organized legal memoranda and client correspondence. Opened new claim files. Coordinated all department functions for Pre-Litigation Case Management team of 6 employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries.
Interpreted and relayed legal information in a clear format for clients.Processed all assigned cases according to company and client service level agreements.Met with clients and other legal professionals to discuss case details.Collected data to prepare and draft settlement packages for clients.Corresponded daily with clients, insurance adjusters, doctors and attorneys.Composed and typed routine letters of correspondence.Redacted confidential information from all legal documents on a case by case basis.Trained new employees on office equipment and job duties. Communicated with medical transcriptionists regarding patient medical records.Scheduled patient appointments.
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