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pre analytics supervisor resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Communication and presentation
  • Preparing payroll
  • Tracking spreadsheets
  • Daily report prep
  • Lab equipment processes
  • Sample collection techniques
  • Laboratory safety protocols
  • Team management
  • Communications
  • First Aid/CPR
  • Problem resolution
  • Customer service
  • Process improvement
  • Relationship development
  • Organization
  • Team building
  • Operational improvement
Experience
Pre- Analytics Supervisor , 04/2019 - Current
Christus Health Alexandria, LA,
  • Utilized Excell to compile data gathered from various sources.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including scheduling, timecards, resolving issue in the work place (patients and co-workers), staff annual reviews, hiring, reviewed corrective actions with staff, worked on bench.
  • Recognized by management for providing exceptional customer service.
  • Collaborated in development of phlebotomists and laboratory Operator assistant procedures.
  • Achieved cost-savings by developing functional solutions to staffing and supply problems.
  • Earned reputation for good attendance and hard work.
  • Collaborated with others to discuss new efficient opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Learned patience and adjustments to support office needs.
  • Performed site evaluations, customer surveys and team audits.
Phlebotomist and Laboratory Operator Assistant , 12/2016 - 04/2019
City Of Hampton, Va Hampton, VA,
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Traveled to over 12 various nursing facilities including gero pysch facilities, special needs facilities and rehab facilities to collect blood and urine specimens.
  • Built trust and minimized patient discomfort during phlebotomy procedures through communication and education .
  • Verified collection orders and communicated discrepancies to nurses.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Processed lab samples to designated lab departments.
  • Answered phones and came up with solutions or answered staff/ patient questions.
  • Registered patients on Sorain financials
  • Ordered lab samples on Sunquest.
  • Processed send-out lab specimens to various labs including Cleveland clinic, lab Corp, and Quest.
  • Ordered and plated micro specimens.
Phlebotomist, 07/2013 - 11/2016
East Liverpool City Hospital City, STATE,
  • Built trust and minimized patient discomfort during phlebotomy procedures through communication and Education .
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Traveled to over 6 nursing facilities to collect blood and urine and swab specimens.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
Team Leader, 09/2010 - 03/2013
McDonald’s City, STATE,
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
Education and Training
High School Diploma: , Expected in 05/2011
-
Beaver Local High School - East Liverpool, OH
GPA:
Status -
Associate of Science: Nursing, Expected in
-
Ohio Valley College of Technology - East Liverpool, OH
GPA:
Status -
  • Major in Nursing
  • Took two years of classes

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Resume Overview

School Attended

  • Beaver Local High School
  • Ohio Valley College of Technology

Job Titles Held:

  • Pre- Analytics Supervisor
  • Phlebotomist and Laboratory Operator Assistant
  • Phlebotomist
  • Team Leader

Degrees

  • High School Diploma
  • Associate of Science

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