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Pre Access Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic college graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the criminal justice system, customer service, work ethic and training in the criminal justice and government field. Motivated to learn, grow and excel in a professional field and environment.

Skills
  • Confidentiality Understanding
  • Report writing
  • Cross-functional communication
  • Keyboarding skills
  • Supply ordering
  • Expense tracking
  • Office administration
  • Microsoft Office
  • Organization
  • Verbal and written communication
  • Sales expertise
  • Bill Computation
  • Cash handling
  • Emergency planning
  • Criminal laws
  • Search and Seizure Procedures
  • Criminal Law Knowledge
  • Team Leadership
  • Crime prevention models
  • Superior customer service
  • Counseling
Work History
Time and Leave Clerk , 04/2022 to Current
St. Elizabeth HealthcareErlanger, KY,
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained payroll information by calculating, collecting and entering data.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Researched and resolved time discrepancies.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
Counselor , 12/2021 to 04/2022
The Paradies ShopsMilwaukee, WI,
  • Developed and expanded referral system of service providers to assist clients in attaining services.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Maintained confidentiality of records relating to clients' treatment.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
  • Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Completed incident reports when disorder or violence occurs.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Booked new inmates into facility and processed inmates for release.
Pre Access Specialist , 05/2021 to 11/2021
Renown HealthSparks, NV,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Took copayments and compiled daily financial records.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
Server/ Assistant Manager, 10/2018 to 04/2021
SubwayCity, STATE,
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Assisted management in handling customers, and ordering supplies.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security and handled incidents calmly.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Server/Bartender, 11/2016 to 05/2018
Company NameCity, State,
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
Sandwich Artist, 04/2014 to 04/2017
Company NameCity, State,
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Assisted guests, including offering personable greetings and taking orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted manager in ordering supplies for the store.
Education
Master of Science: Criminal Justice, Expected in 08/2021
Liberty University - Lynchburg, VA
GPA:
Bachelor of Science: National Security Intelligence, Expected in 05/2020
Fairmont State University - Fairmont, WV
GPA:
  • Dean's List Several Semesters.
  • Majored in National Security Intelligence.
  • Majored in Political Science.
  • Minored in Criminal Justice.
  • Graduated with 3.4 GPA.
  • Continuing education in Criminal Justice Master's Program at Liberty University.

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Resume Overview

School Attended
  • Liberty University
  • Fairmont State University
Job Titles Held:
  • Time and Leave Clerk
  • Counselor
  • Pre Access Specialist
  • Server/ Assistant Manager
  • Server/Bartender
  • Sandwich Artist
Degrees
  • Master of Science
  • Bachelor of Science