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prayer partner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-oriented, strategic-thinking operations and sales professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions.

Skills

•Marketing

•Proficient in Microsoft, Excel, Windows, Five 9

•Company processes and procedures

•Supervision

•Organization

•Excellent Customer service

•Phone Etiquette

•Relationship development

•Internet Savvy

•Payment processing

•Bank deposits

•Cash drawer balancing

•Loss prevention

•Merchandise restocking

•Returns and exchanges

•Security monitoring

•Presentation Skills

•Problem Solver

Experience
Prayer Partner , 04/2017 - Current
Consolidated Supply Co. Pacific, WA,

•Communicated effectively with the clientele to maintain customer satisfaction and loyalty.

•Maintained rules and regulations through Partner Retentions and international calls.

•Created agenda communication materials for team meetings.

•Leveraged Microsoft, Excel, and five-9 systems to input and compile data gathered from various sources.

•Handled all delegated tasks, including leaving voicemails in-between live calls.

•On the floor team Supervisor

•Performed site evaluations, customer surveys and team audits at the end of heart for the world.

•Improved customer satisfaction by finding creative solutions to problems.

•Demonstrated self-reliance by meeting and exceeding workflow needs.

•Provided excellent service and attention to customers through phone conversations.

•Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

•Answered 15 calls per hour to answer customer questions.

Hiring Manager, 01/2016 - 04/2017
Capitalsource Durham, NC,

•Collaborated with the HR team to determine organizational needs and position requirements for potential employee candidates.

•Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.

•Conducted new hire orientations to provide company information, establish performance requirements, background checks, and drug testing.

•Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.

•Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.

•Evaluated staff performance at multiple facilities and made recommendations for training improvement.

Bank Teller , 01/2015 - 01/2016
Smuckers Atlanta, GA,

•Met or exceeded sales goals by promoting bank products and services in every interaction.

•Counted as much as $50,000 in daily funds with manual and machine-assisted methods.

•Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

•Helped customers open and close accounts, apply for loans and make sound financial decisions.

•Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.

•Warmly welcomed customers and offered pleasant service during the entire transaction, which improved satisfaction ratings by 100%.

•Reconciled cash and checks against computer records at end of shift.

•Processed 10-15 customer transactions hourly while demonstrating extreme attention to detail.

•Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

•Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.

Department Manager, 04/2000 - 09/2015
Walmart City, STATE,

•Asked probing questions to determine service needs and accurately input information into electronic systems.

•Informed customers about billing procedures, processed payments and provided payment option setup assistance.

•Assessed customer needs and upsold products and services to maximize sales.

•De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

•Educated customers on special pricing opportunities and company offerings.

•Worked with associates to develop customer service improvement initiatives.

•Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

•Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

•Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.

•Trained employees on additional job positions to maintain coverage of roles at all times.

•Greeted and encouraged feedback from customers to implement in-store operational changes.

•Cross-trained in every store role to maximize operational knowledge.

•Developed and maintained training materials and benefits packets for new hires.

Education and Training
High School Diploma: , Expected in 06/1996
-
Faith Preparation High School - Fort Worth, TX
GPA:
Status -

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Resume Overview

School Attended

  • Faith Preparation High School

Job Titles Held:

  • Prayer Partner
  • Hiring Manager
  • Bank Teller
  • Department Manager

Degrees

  • High School Diploma

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