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Practice Manager/Account Coordinator Resume Example

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PRACTICE MANAGER/ACCOUNT COORDINATOR
Professional Summary

Hardworking with exceptional track record of high-quality, detailed oriented work. Self starter that can quickly pick up new skills and enjoy providing new ideas. Works easily with groups or independently and thrives in a fast paced work environment. Many years of customer service oriented experience and highly proficient at administrative duties.

Skills
  • Budgeting
  • Process optimization
  • Office administration
  • Business administration
  • Administrative support
  • Bookkeeping
  • Practice management
  • Record keeping
Work History
Practice Manager/Account Coordinator, 02/2020 to Current
Company Name – City, State
  • Ordered all office supplies and kept check on inventory levels.
  • Addressed and remedied all team member issues.
  • Consulted with healthcare professionals on business decisions.
  • Oversaw fiscal operations, including accounting, budgeting, paying all operational account bills and financial reporting to company President.
  • Processed payroll, audited all urgent care centers petty cash and make all bank deposits.
  • Developed close working relationships with front office and back office staff.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Provided supervision and assistant support to a team of Doctors, Nurse Practitioners, Medical Assistants and support personnel.
  • Assisted with regulatory issues such as compliance, certifications & rectifications with Board of Medical Examiners, Medical licenses, Alabama Board of Nursing.
  • Ordered all pharmacy and medical supplies.
  • Handled all legal paperwork to include company name change.
  • Organized all email accounts.
  • Assisted in planning of five new location sites. Dealt with architects and contractors.
  • Handled all new hire paperwork and certifications.
  • Wrote job descriptions for open positions.
Database Administrator, 04/2004 to 04/2006
Company Name – City, State
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Planned, engineered, configured and deployed TAD database to research all account types and transactions.
  • Lead Helpdesk Administrator for all systems.
  • Engineered SAP Business Objects infrastructure with single sign-on and biometrics authentication.
  • Developed and implemented all automated forms for branch operations side of the Credit Union.
  • Coordinated with project management staff on database development timelines and project scope.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
Administrative Assistant to Branch Operations VPs, 01/2000 to 04/2004
Company Name – City, State
  • Scheduled office meetings and client appointments for team of 4 Branch Operations Vice Presidents.
  • Filled in for the Executive Administrative Assistant to the President.
  • Coordinated meeting with other department managers and served as main liaison between department heads and executives.
  • Coordinated travel arrangements, including booking airfare, hotel, ground transportation for all Vice Presidents.
  • Organized off site yearly branch managers retreat to include travel, hotel bookings, entertainment, speakers and catering.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data for each branch location.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Processed financial documents including contracts, expense reports and invoices. Created detailed expense reports and requests for capital expenditures.
  • Sorted and distributed office mail.
  • Maintained calenders for each Vice President.
  • Supported logistics for programs, meetings and events, including conference room reservations, agenda preparation, lunches for groups of 100+ employees.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, filing and greeting visitors.
  • Created PowerPoint presentations for business development purposes.
  • Maintained up-to-date department departmental organizational chart.
Legal Administrative Assistant, 02/1998 to 01/2000
Company Name – City, State
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Worked alongside attorneys and fellow legal assistants on complex cases and legal processes.
  • Reviewed wide-ranging contracts and agreements and summarized terms for easy assessment.
  • Scheduled and coordinated meetings between legal teams and clients, including setting up refreshments and preparing materials.
  • Maintained organized office and case-specific paper and files for easy tracking and retrieval.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Transcribed dictation for client correspondence.
  • Completed all client billing invoices and took clients payments. Audited books and make bank deposits.
  • Filed all court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy criminal, family & personal injury law firm with 4 attorneys.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
Education
BBA: Business Administration, 05/2001
Faulkner University - City
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Resume Overview

School Attended

  • Faulkner University

Job Titles Held:

  • Practice Manager/Account Coordinator
  • Database Administrator
  • Administrative Assistant to Branch Operations VPs
  • Legal Administrative Assistant

Degrees

  • BBA : Business Administration , 05/2001

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