I am currently a PPE sales representative who continually maintains a positive attitude while interacting with demanding clients. I serves as the primary point of contact for both in-house and external phone queries. I am the employee who goes above and beyond basic administrative tasks and takes on multiple projects at once. I have an excellent work ethic and strength in boosting company morale.
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Accurate and detailed
Works well under pressure
Social media knowledge
Multi-line phone proficiency
PPE Sales Rep, 09/2015
to Current Professional Safety & Supply – Catlettsburg,
Prepared sales contracts.
Visited clients on-site to give benefit-oriented sales presentations.
Precisely completed appropriate paperwork, documentation and system entry.
Placed special merchandise orders for customers.
Greeted customers in a timely fashion, while quickly determining their needs.
Answered customer questions about product availability and shipment times.
Developed competitive comparison tables of Personal Protective Equipment pricing, fees, ratings, category and product performance to use for account sales calls.
Wrote sales contracts for orders obtained and submitted orders for processing.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Head waitress, 09/2014
to 08/2015 The End Zone – Ironton,
Provided friendly and attentive service.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Consistently provided professional, friendly and engaging service.
Inventoried and restocked items throughout day.
Resolved guest complaints quickly and efficiently.
Assertively upsold alcoholic beverages, appetizers and desserts.
Precisely described menu items and special offerings and appropriately identified wine pairings.
Skillfully promoted items on beverage lists and restaurant specials.
Delivered quality service by providing a warm and welcoming environment.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
to 07/2014 Catlettsburg Volunteer Fire Department – Catlettsburg,
Added new material to file records and created new records.
Assisted with receptionist duties, file organization and research and development.
Oversaw inventory and office supply purchases.
Managed the bingo organization for CVFD with all proceed going to the fire department.
Handled all money in cash drawer and made weekly bank deposits.
Performed general office duties, such as ordering supplies, maintaining records and bookkeeping.
Restaurant owner, 06/1998
to 06/2002 Sam's Hot Dog Stand – Ashland,
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Organized special events in the restaurant, including receptions, promotions and catered luncheons.
Spoke with patrons to ensure satisfaction with food and service
Prepared food items
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Prepared daily food items, and cooked simple foods and beverages
Ensured food was stored and cooked at correct temperature
Shopped for and ordered food and kitchen supplies and equipment
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Drove food costs down by 33% by effectively improving inventory procedures and reducing spoilage levels.
Estimated amounts and costs of required supplies, such as food and ingredients
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Teacher assistant, 08/2010
to 06/2013 Boyd County Public Schools – Ashland,
Supported four classroom teachers in implementing a developmentally-appropriate curriculum for a group of 120 students.
Coordinated special education students and teacher assistant schedules with the master schedule.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
Instructed more than 120 elementary school students through lectures, discussions, group activities and demonstrations.
Promoted language development skills through reading and storytelling.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Helped children complete homework assignments and school projects.
Encouraged children to be understanding of and patient with others.
Undecided major: 08/1997 to 05/1998,
Ashland Community College - Ashland,
Completed prerequisite courses toward an undecided major.
Coursework in Communications and Psychology
Coursework includes Speech and Communication, Sociology and Psychology