Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Proficient knowledge of medical terminology and medical data.
  • Thorough understanding of IRB, Good Clinical Practice (GCP), HIPAA, ethical conduct and consent.
  • Good understanding of clinical and medical device research.
  • Outstanding knowledge of clinical research activities and trials.
  • Outstanding analytical, interpersonal, and problem solving skills.
  • Exceptional organizational skills with the ability to set priorities and meet deadlines.
  • Highly capable of working independently under pressure in a multi-disciplinary team environment.
  • MS Word, PowerPoint, Excel, and Outlook.
  • Proficient in with SPSS and REDCap.
Postdoc Fellow (Junior Specialist), 06/2020 to Current
Unitedhealth Group Inc.Tacoma, WA,
  • Develop informed consent forms in accordance with the institutional requirements using IRB templates.
  • Plan and manage clinical research projects in accordance with schedules and deadlines, to ensure an effective and efficient study completion.
  • Support the PI in write-up of new research protocols, manual of operations and preparation of grant applications as well as contribute to preparation of reports, presentations, abstracts and manuscripts.
  • Managing clinical monitoring activities ensuring compliant with Good Clinical Practices (GCP), FDA/ICH regulations and adherence to SOPs.
  • Coordinate clinical trials, patient recruitment, is the main point of contact for participants in terms of study requirements, inventory management, and making track of study progress.
  • Data collection, interpretation, analysis, and presentation.
  • Evaluating, importing and management of large clinical research database.
  • Planning and overseeing medical device, biotechnology and pharmaceutical research under the supervision of the Principal Investigator (PI), ensuring that all studies are ethical, scientifically valid, and legally acceptable.
Health Services Coordinator, 11/2018 to 09/2020
Saint Luke's Health System Kansas CityIndependence, MO,
  • Coordinating, connecting and relationship building with Children’s Mental Health Agencies, Local Health Integration Networks, Community Health Centers, Youth Justice Programs, Children’s Aid Society, and Family Health Teams to promote the program.
  • Work in collaboration with the Medical Director and the Clinical Managers to develop a shared vision, along with strategic planning and analysis for the process improvement in the Telehealth component of the program.
  • Generating Telehealth events based on clinical capacity, patients’ needs, and operational availabilities.
  • Providing training and support to Telehealth/Telemedicine users and Clinical consultants.
  • Reviewing and monitoring the number of Tele-Psychiatry clinical events with the contract-based community partners to set goals and ensure compliance with the program’s budget.
  • Propose opportunities in the implementation, process improvement, and ongoing delivery of service.
  • Working closely with the Project Manager to convey a strategic workflow design, along with proposing revised changes around the relevant policies, regulations and procedures through the use of process mapping techniques.
  • Data entry, preparation and presentation of reports, management of the department, program’s database and hospital mandated clinical systems such as the EPIC software.
  • Working closely with First Nations, Inuit and Metis Mental Health Agencies to meet the mental health clinical needs of the communities.
Telehealth Assistant, 07/2011 to 10/2018
Dupont De Nemours Inc.Edina, MN,
  • Supporting, scheduling and coordinating videoconference events in clinical areas along with tracking the status of the events and connecting the users virtually via Ontario Telemedicine Network.
  • Training University Health Network users on how to use PHS when scheduling appointments and responding to their software-related questions.
  • Ensuring high quality Telehealth services between the healthcare providers and patients of University Health Network.
  • Fostering a virtual collaborative relationship between the healthcare providers and Canada-wide Telemedicine healthcare sites in order to ensure that the patients receive an integrated access to excellent continuum of care despite the distance barrier.
Research Assistant, 08/2006 to 07/2007
  • Assisted in coordination of lab functions such as ordering research supplies, solutions and materials.
  • Operated standard laboratory equipment and some specialized equipment such as calibrators.
  • Performed laboratory experiments including routine tests, data collection, and sample preparation.
Education and Training
Doctor of Medicine: , Expected in 2014
Bachelors of Science: Human Biology & Zoology, Expected in 2009
  • GCP for Trials with Investigational Drugs and Medical Devices (U.S.
  • FDA focus).
  • Responsible Conduct of Research, CITI Program, Irvine, CA February XXX.
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  • Postdoc Fellow (Junior Specialist)
  • Health Services Coordinator
  • Telehealth Assistant
  • Research Assistant


  • Doctor of Medicine
  • Bachelors of Science

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