Postal Clerk Service Employee Resume Example United States Postal Service

POSTAL CLERK SERVICE EMPLOYEE

Summary

A self-motivated and result-oriented professional that seeks to contribute extensive experience in administrative operations. Ability to train and motivate a diverse team of professionals to a new level of success. Effective in working both independently and in cooperation with others. High level of responsibility and fast learning traits. Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines.

Highlights

Microsoft Office Applications (Word, Excel, Outlook); General Office Skills; Written and Verbal Communication Skills; Decision Making/Critical Thinking/Analytical Skills; Customer Service and Quality Assurance Coaching; Teaching and Training Crisis Intervention; Negotiation Skills; Multitasking; Organizational Skills; Community Relations; Sales Management; Corporate Accounts

Experience

06/2014 to Current

Postal Clerk Service EmployeeUnited States Postal Service － Rochester, NY

Mail distribution and processing.
Expediting trucks and mail runs.

02/2012 to 12/2015

PPA Administrations/ Debt CounselorConserve － Fairport, NY

Worked in a call center setting.
Managed accounts receivable and accounts payable.
Reviewed and sent Rehab emails to borrowers.
Made calls to borrowers to retrieve their Rehab letters.
Maintained federal files and administrative rehab programs.
Prepared spreadsheets.
Collected funds on defaulted Federal Student Loans and managed these accounts.

08/2006 to 02/2016

Night Audit Supervisor Fairfield Inn by Marriott － Rochester, NY

Managed accounts receivable and accounts payable.
Handled tax exempt information.
Analyzed financial reports and expenditure audits.
Analyzed vacancy percentages.
Maintained general ledger accounts.
Obtained reservations over the telephone and on a walk-in basis.
Assisted guests in making sure that their stay was pleasant, and that they were satisfied with all accommodations.
Handled customers' complaints and provided appropriate resolutions.
Maintained daily shift paperwork/made sure there were no errors and that all daily transactions were balanced.
Maintained office records and files in compliance with policies and procedures on retention and disposition.
Screened calls and visitors to direct them to the appropriate staff member or hotel guest.

Education

December 2010

Liberal StudiesHudson Valley Community College － Troy, NYLiberal Studies

January 2008

Liberal StudiesMonroe Community College － Rochester, NYLiberal Studies

Skills

Accounting, Accounts Payable, Accounts Receivable, Administrative, Analytical Skills, Call Center, Coaching, Community Relations, Crisis Intervention, Critical Thinking, Customer Service, Decision Making, Email, financial reports, Funds, General Ledger Accounts, General Office, inventory, letters, Excel, Mail, Microsoft Office Applications, office, Outlook, Word, Multitasking, Negotiation, Organizational Skills, policies, Quality Assurance, Sales Management, Spreadsheets, Tax, Teaching, Telephone, Verbal Communication Skills, Written

Resume Overview

Companies Worked For:

United States Postal Service
Conserve
Fairfield Inn by Marriott

School Attended

Hudson Valley Community College
Monroe Community College

Job Titles Held:

Postal Clerk Service Employee
PPA Administrations/ Debt Counselor
Night Audit Supervisor

Degrees

Liberal Studies
Liberal Studies

Postal Clerk Service Employee Resume Example

Resume Score: 100%

Resume Overview

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