Postal Clerk Service Employee Resume Sample

Jessica Claire

Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:

Summary

A self-motivated and result-oriented professional that seeks to contribute extensive experience in administrative operations. Ability to train and motivate a diverse team of professionals to a new level of success. Effective in working both independently and in cooperation with others. High level of responsibility and fast learning traits. Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines.

Highlights

Microsoft Office Applications (Word, Excel, Outlook); General Office Skills; Written and Verbal Communication Skills; Decision Making/Critical Thinking/Analytical Skills; Customer Service and Quality Assurance Coaching; Teaching and Training Crisis Intervention; Negotiation Skills; Multitasking; Organizational Skills; Community Relations; Sales Management; Corporate Accounts

Accomplishments

Experience

Postal Clerk Service Employee, 06/2014 - Present
Hei Hotels & Resorts – Miami, FL

Mail distribution and processing.
Expediting trucks and mail runs.

PPA Administrations/ Debt Counselor, 02/2012 - 12/2015
Conserve – City, STATE

Worked in a call center setting.
Managed accounts receivable and accounts payable.
Reviewed and sent Rehab emails to borrowers.
Made calls to borrowers to retrieve their Rehab letters.
Maintained federal files and administrative rehab programs.
Prepared spreadsheets.
Collected funds on defaulted Federal Student Loans and managed these accounts.

Night Audit Supervisor , 07/2006 - 01/2016
Fairfield Inn By Marriott – City, STATE

Managed accounts receivable and accounts payable.
Handled tax exempt information.
Analyzed financial reports and expenditure audits.
Analyzed vacancy percentages.
Maintained general ledger accounts.
Obtained reservations over the telephone and on a walk-in basis.
Assisted guests in making sure that their stay was pleasant, and that they were satisfied with all accommodations.
Handled customers' complaints and provided appropriate resolutions.
Maintained daily shift paperwork/made sure there were no errors and that all daily transactions were balanced.
Maintained office records and files in compliance with policies and procedures on retention and disposition.
Screened calls and visitors to direct them to the appropriate staff member or hotel guest.

Education

Liberal Studies, Expected in December 2010
Hudson Valley Community College - Troy, NY
Liberal Studies

Liberal Studies, Expected in January 2008
Monroe Community College - Rochester, NY
Liberal Studies

Skills

Accounting, Accounts Payable, Accounts Receivable, Administrative, Analytical Skills, Call Center, Coaching, Community Relations, Crisis Intervention, Critical Thinking, Customer Service, Decision Making, Email, financial reports, Funds, General Ledger Accounts, General Office, inventory, letters, Excel, Mail, Microsoft Office Applications, office, Outlook, Word, Multitasking, Negotiation, Organizational Skills, policies, Quality Assurance, Sales Management, Spreadsheets, Tax, Teaching, Telephone, Verbal Communication Skills, Written

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Resume Overview

School Attended

Hudson Valley Community College
Monroe Community College

Job Titles Held:

Postal Clerk Service Employee
PPA Administrations/ Debt Counselor
Night Audit Supervisor

Degrees

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