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Postal Clerk Service Employee Resume Example

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POSTAL CLERK SERVICE EMPLOYEE
Summary
A self-motivated and result-oriented professional that seeks to contribute extensive experience in administrative operations. Ability to train and motivate a diverse team of professionals to a new level of success. Effective in working both independently and in cooperation with others. High level of responsibility and fast learning traits. Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines.
Highlights
Microsoft Office Applications (Word, Excel, Outlook); General Office Skills; Written and Verbal Communication Skills; Decision Making/Critical Thinking/Analytical Skills; Customer Service and Quality Assurance Coaching; Teaching and Training Crisis Intervention; Negotiation Skills; Multitasking; Organizational Skills; Community Relations; Sales Management; Corporate Accounts
Experience
06/2014 to Current
Postal Clerk Service Employee United States Postal Service － Rochester, NY
  • Mail distribution and processing.
  • Expediting trucks and mail runs.
02/2012 to 12/2015
PPA Administrations/ Debt Counselor Conserve － Fairport, NY
  • Worked in a call center setting.
  • Managed accounts receivable and accounts payable.
  • Reviewed and sent Rehab emails to borrowers.
  • Made calls to borrowers to retrieve their Rehab letters.
  • Maintained federal files and administrative rehab programs.
  • Prepared spreadsheets.
  • Collected funds on defaulted Federal Student Loans and managed these accounts.
08/2006 to 02/2016
Night Audit Supervisor Fairfield Inn by Marriott － Rochester, NY
  • Managed accounts receivable and accounts payable.
  • Handled tax exempt information.
  • Analyzed financial reports and expenditure audits.
  • Analyzed vacancy percentages.
  • Maintained general ledger accounts.
  • Obtained reservations over the telephone and on a walk-in basis.
  • Assisted guests in making sure that their stay was pleasant, and that they were satisfied with all accommodations.
  • Handled customers' complaints and provided appropriate resolutions.
  • Maintained daily shift paperwork/made sure there were no errors and that all daily transactions were balanced.
  • Maintained office records and files in compliance with policies and procedures on retention and disposition.
  • Screened calls and visitors to direct them to the appropriate staff member or hotel guest.
Education
December 2010
Liberal Studies Hudson Valley Community College － Troy, NY Liberal Studies
January 2008
Liberal Studies Monroe Community College － Rochester, NY Liberal Studies
Skills
Accounting, Accounts Payable, Accounts Receivable, Administrative, Analytical Skills, Call Center, Coaching, Community Relations, Crisis Intervention, Critical Thinking, Customer Service, Decision Making, Email, financial reports, Funds, General Ledger Accounts, General Office, inventory, letters, Excel, Mail, Microsoft Office Applications, office, Outlook, Word, Multitasking, Negotiation, Organizational Skills, policies, Quality Assurance, Sales Management, Spreadsheets, Tax, Teaching, Telephone, Verbal Communication Skills, Written
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Resume Overview

Companies Worked For:

  • United States Postal Service
  • Conserve
  • Fairfield Inn by Marriott

School Attended

  • Hudson Valley Community College
  • Monroe Community College

Job Titles Held:

  • Postal Clerk Service Employee
  • PPA Administrations/ Debt Counselor
  • Night Audit Supervisor

Degrees

  • Liberal Studies
    Liberal Studies

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