Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. Dynamic Customer Service Manager who leads diverse teams to achieve company goals. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Excellent management skills Negotiation expert Effective problem solver. Effective workflow management Adherence to high customer service standards Customer-focused Microsoft Outlook, Word and Excel Trusted key holder Strong client relations Shipping and receiving professional Multi-line phone talent POS systems expert Exceptional communication skills
Results-driven Field Manager with 2 years of wide-ranging experience managing project teams at remote customer sites. Versatile team player and inspiring leader accustomed to juggling multiple projects simultaneously and closing out each profitably while exceeding customer expectations.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
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