Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.
Skills
Loss prevention
Merchandise stocking
ID verification
Scanner operations
Cash drawer balancing
Customer greeting
Customer assistance
Cash register operation
Payment processing
Credit and cash transactions
Merchandise restocking
Education and Training
La Serna High SchoolWhittier, CAExpected in 06/1988 ā āHigh School Diploma: - GPA:
Rio Hondo CollegeWhittier, CAExpected in ā ā: - GPA:
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Provided information to shipping and receiving personnel regarding inventory stock.
Reconciled accounting records, including shipping and receiving logs and purchase orders.
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Researched issues to address shipping errors and packaging mistakes.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Established and maintained good relations with customers, vendors and transport companies.
Updated customers and interdepartmental employees on critical shipments upon request.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Received and screened high volume of internal and external communications.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Maintained business records by updating customer information.
Dispersed incoming mail to correct recipients throughout office.
Filed and retrieved records to support business needs and boost team productivity.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Collected payments, issued receipts and updated accounts to reflect new balances.
Tracked office stock and maintained inventory in neat and organized fashion.
Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
CTS Sales - Sales City, STATE, 01/1993 - 01/1999
Sold various products by explaining unique features and educating customers on proper application.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Prepared cash deposits with zero discrepancies.
Won store sales competition
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Produced sales documents, finalized deals and filed records.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Reset store displays for special events and seasonal merchandise changes.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Maintained work areas in organized, safe and clean manner.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Answered and directed incoming calls using multi-line telephone system.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Organized storage areas to maximize movement efficiency and minimize labor.
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